Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proficiency in troubleshooting and resolving technical issues., Experience with customer support and communication skills., Familiarity with software development processes and tools..

Key responsabilities:

Provide technical support to clients via phone, email, and chat.

Diagnose and resolve software and hardware issues for customers.

Collaborate with development teams to improve product functionality.

Document support processes and maintain knowledge base articles.

With more than 45 million users and 250,000 organizations using the platform, Anaconda is the world’s most popular data science platform and the foundation of modern AI development. The Company pioneered the use of Python for data science, championed its vibrant community, and continues to steward open-source projects that make tomorrow’s AI innovations possible. Our enterprise-grade and workstation solutions enable corporate, research, and academic institutions around the world to harness the power of open-source for competitive advantage, groundbreaking research, and a better world.

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