Senior Business Intelligence (BI) Engineer

Are you passionate about the design and development of analytical assets and interactive BI solutions to help small businesses thrive?

Then Jobber might be the place for you! We’re looking for a Senior BI engineer to be part of our Data org.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! 

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.

The team:

The Business Intelligence team is responsible for building the core data models and data pipeline necessary for Business Intelligence at the enterprise dashboard level. This team also provides data support for data consumers of core data models. The team takes queries and requirements from stakeholders and transforms them into scalable data models for the pipeline. This team is on the path to creating a self-serve data environment for Jobberinos and is critical for all strategic business decisions that ultimately support Jobber’s Service Providers (SPs).

The role:

Reporting to the Manager, Data Engineering the Senior Business Intelligence Engineer will champion the design and development of analytical data assets and interactive BI solutions – reports, dashboards, and other business decision tools - that will support strategic decisions and operational performance monitoring across all functional areas within the organization (e.g. Marketing, Sales, Customer Growth & Retention, Product etc.). The purpose of the role is to ensure that all information stakeholders need to be successful is readily available and easy to use, enabling a self-service analytics environment for business users.

As a Business Intelligence Engineer, you will

• Design and develop scalable and efficient data models that support business requirements and enable accurate reporting and analysis.
• Translate complex SQL queries into scalable data models with emphasis in pipeline performance
• Work closely with the Analytics team in implementing key business metrics in the Data Model and BI tools for tracking and reporting purposes.
• Create and maintain high-quality reports and dashboards that provide actionable insights to stakeholders.
• Develop and maintain data pipelines to ensure reliable and efficient data transformation, and loading processes.
• Manage and configure our BI platform, including user access, data governance, performance tuning, and security.

To be successful, you should have:

• Extensive experience in the architecture and development of data modelling and semantic layers, with familiarity with star / snowflake schemas
• Expert-level SQL programming skills
• Experience in building and maintaining data pipelines using DBT
• Advanced proficiency in designing and constructing dashboards utilizing data visualization tools like Tableau or equivalent.
• A solid understanding of complex relational data structures
• A proactive and relentless approach to problem solving. You are comfortable seeking information independently, solving conceptual problems, corralling resources and delivering results.
• A strong and confident communication style. You can listen, empathize and consult with stakeholders actively, and you can take something complex and difficult and make it easy to digest.
• A sense of comfort in an ambiguous and fast-paced environment. We’re growing fast and things are changing every day - what worked yesterday might not work tomorrow.

Highly desired, but not a dealbreaker:

• DBT certifications 
• Tableau certifications
• Data Engineering certifications