Job description

🟢 Are you in Brazil, Argentina or Colombia? Join us as we actively recruit in these locations, offering a comfortable remote environment. Submit your CV in English, and we’ll get back to you!

We invite a talented Technical Writer to join our team and contribute to the development of top-notch software for our client, an industry-leading payment processing solution provider offering merchant services to over 275,000 businesses in the US. You'll be responsible for documenting new solutions, maintaining accurate and up-to-date technical documentation, and assisting with creating seamless onboarding experiences for new team members.

🟩 What's in it for you:

Join a leading corporation in the payment processing industry; gain fintech domain knowledge
Learn about and work with modern IT industry technologies
Upgrade your English through daily communication with US-based teams, stakeholders, and the client

✅ Is that you?

3+ years’ experience as an English Technical Writer
Upper-Intermediate English level
Strong analytical and communication skills
High attention to detail, proactivity
Ability to understand product technical specifications and document them concisely
Experience creating documentation structure
Experience managing diverse technical documents (user and administrator guides, FAQs, help manuals, knowledge bases, etc.)
Familiarity with the software development process and Agile methodologies

Desirable:

Technical background in software development

🧩Key responsibilities and your contribution

In this role, you’ll be responsible for creating, organizing, and enhancing technical documentation for our solutions to make the team’s work more streamlined and facilitate the onboarding process for new team members.

Document solutions and ensure documentation is accurate and up to date
Create user guides
Update the wiki and other internal documentation
Provide clear and comprehensive documentation to assist with the onboarding of new team members
Collaborate with the team to contribute to knowledge base
Prepare the release notes

🎾 What's working at Dev.Pro like?

Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey.

🌴🏄🏻 Maintain a healthy work-life balance with 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
💎📚 Grow by learning: you have a chance to shift your career path, access English lessons, DP University educational flows, and other educational initiatives
💵💰 Make sure the compensation matches your efforts: we provide payments in US dollars and cover overtime hours
💃🏼🕺 Join fun online activities and team-building events
👩💻🖥 Get continuous remote HR and payroll support

Our next steps:

✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer

Interested? Find out more:

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