Senior Change Manager

VicRoads RLS, founded in August 2022 by a consortium of Aware Super, Australian Retirement Trust, Macquarie Asset Management, and the Victorian State Government, operates under a long term concession deed issued by the State Government. This strategic 40-year partnership is transforming VicRoads RLS into a more commercial, customer-centric, product led and digitally advanced organisation. Our purpose to ‘make services seamless and support safer networks for our communities’ drives our commitment to ensuring our customers get what they need, when they need it.   

Our organisational values steer our actions, decisions and behaviours as we progress on our path of transformation.  

We work collaboratively with the Victorian State Government to ensure we fulfil regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety 

• Annual Salary Range: VicRoads Grade 6

• Employment Type: Fixed Term (Full Time)

• Usual Work Location: Melbourne CBD / Work from home (Hybrid)

About the Team

Reporting to the Head of Enterprise Change, the Change Manager will collaborate with key stakeholders to support and drive the development and implementation of change plans across VicRoads RLS. This role will develop strategies which ensure that all projects that impact the way work is effectively managed to ensure seamless integration across operating models and business processes.

About the Opportunity

Working across multiple programs, this is the perfect opportunity for a technically focused change professional to make a significant impact at VicRoads during a period of rapid change. The role will be fast paced, working closely with our Program and Technology teams as well as Executive Leadership to develop and implement a change strategy for this multi-faceted program. Day-to-day you will be required to apply your advanced problem-solving skills, lead research and analysis into processes and training, and provide expert advice to your key stakeholders to drive implementation of change plans across the business.

About you

We are looking for someone who is highly collaborative, resilient and a true team player to gel with our close-knit group. A passionate self-motivator, you will bring a wealth of experience in implementing change, and a track-record of successfully delivering technology programs.

In return you will be supported not only by a positive and welcoming team, but a manager who leads by example, always puts you first and actively looks for ways to improve how we do things.

The following skills and experience will set you apart for this position:

• Exercises independent judgement in the planning of and scheduling of activities required to implement a reasonably complex change plan.
• Demonstrates expert knowledge and understanding of the diverse range of responses to change and is flexible enough to work with a variety of individual needs and emotional stages.
• Leads the development and delivery of change strategies and interventions to support business efficiencies and improvement.
• Develops and manages changes to guidelines, standards, and work instructions to ensure quality and compliance outcomes are adhered to and benefits of planned product and service changes are achieved.
• Apply well developed specialist skills to anticipate barriers to success and develop change and business readiness plans to minimise risks and impacts and maximise stakeholder and business commitment prior to implementation.
• Effectively lead and manage the development and implementation of initiatives to improve employee and stakeholder engagement to achieve business outcomes.
• Proven ability to identify, manage and address risks and issues, including change resistance, with the potential to impact the successful implementation of transformation or change initiative.
• A valid driver’s licence.

Nice to have

• Experience in a digital transformation environment
• Experience working on projects involving Salesforce (SFDC) or other CRMs
• Experience with digital products
• Background in consulting or experience in consultative environments

If you are looking for your next challenge somewhere you can make an impact and work alongside like-minded individuals, don’t hesitate – apply now!

We can’t wait to hear from you!

Culture:

To attract, retain and develop talented people, we provide genuine flexibility, a culture that supports people to be their best and on top of that - great opportunities for career development. We embrace diversity and inclusion and are proud our workforce reflects the community we serve.

What we offer:

• Competitive salary and benefits
• Supportive, diverse, and inclusive work environment
• Opportunities for professional and personal development
• Flexible working arrangements and family friendly practices

How to Apply

Please submit your application via the “Apply” button. Applications should include a resume and a brief covering letter. 

For a copy of the Position Description please email talentacquisition@roads.vic.gov.au. Unfortunately, applications cannot be accepted via this email.

Please note: This position requires the successful employee to provide evidence of being fully vaccinated against COVID-19, or medical evidence which confirms the individual is unable to receive a dose, or a further dose, of a COVID-19 vaccine due to a medical contraindication or an acute medical illness.

Failure to comply with this condition of employment may impact your eligibility for employment in this position with Vic Roads. VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence.