Berkeley Research Group, LLC (BRG) is a global consulting firm that helps leading organizations advance in three key areas: disputes and investigations, corporate finance, and performance improvement and advisory. Headquartered in California with offices around the world, we are an integrated group of experts, industry leaders, academics, data scientists, and professionals working beyond borders and disciplines. We harness our collective expertise to deliver the inspired insights and practical strategies our clients need to stay ahead of what's next. We have in-depth experience across a wide range of industries and markets, from construction and energy to technology and healthcare. No matter what sector your business is in, we have experienced professionals who understand the challenges you face—making us better equipped to help solve them.

Description

Position at Berkeley Research Group, LLC

Position Summary:

The Systems Administrator plays a critical role in managing and supporting BRG’s global hybrid IT infrastructure, integrating Microsoft Azure, Microsoft 365, and on-premises Windows environments. The ideal candidate is a highly motivated problem solver with strong technical and customer service skills, responsible for ensuring the reliability, security, and efficiency of our cloud and on-premises systems.

Key Responsibilities:

1. Microsoft Cloud & On-Premises Infrastructure Management:

Administer and support Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Power Automate.
Manage Microsoft Entra ID (Azure AD), including identity governance, role-based access control (RBAC), and conditional access policies.
Maintain and troubleshoot Windows Server environments (2016/2019/2022) across global data centers.
Support hybrid identity solutions integrating Azure AD and on-premises Active Directory.
Oversee Azure Virtual Desktop (AVD), Intune, and Autopilot for device provisioning and management.
Monitor system performance using Azure Monitor, Microsoft System Center, and third-party tools.

2. Security, Compliance & Disaster Recovery:

Implement and enforce Microsoft Defender for Endpoint, MFA, and zero-trust security principles.
Ensure compliance with ISO 27001, NIST, GDPR, and other relevant security frameworks.
Administer Microsoft Purview Compliance Center to manage security, retention, and data governance policies.
Maintain and optimize backup solutions such as Azure Backup and Veeam to support disaster recovery initiatives.
Manage PKI and certificate services for internal and external-facing applications.

3. End-User & Desktop Support (Windows & Mac):

Support a global workforce by managing Windows 10/11 and macOS devices using Microsoft Intune.
Assist users with troubleshooting and optimizing Microsoft 365 applications.
Maintain desktop imaging solutions, ensuring up-to-date security patches and system configurations.
Provide expert-level support for collaboration tools, including Microsoft Teams and video conferencing platforms.

4. Network & Infrastructure Services:

Configure and manage DNS, DHCP, Group Policy (GPO), and VPN services.
Assist in hybrid networking configurations, including ExpressRoute, Azure Virtual Network, and site-to-site VPN.
Work with IT teams to ensure high availability, scalability, and redundancy of critical services.

5. IT Operations & Project Management:

Participate in and lead IT infrastructure projects, such as cloud migrations, system upgrades, and security enhancements.
Work collaboratively with IT Operations, Cybersecurity, Infrastructure, and Application teams to ensure business continuity.
Document configurations, standard operating procedures, and troubleshooting guides.
Provide training and mentorship to Tier 1 and Tier 2 support teams.

Qualifications & Skills:

Required:

3-5 years of IT experience in a Microsoft cloud and on-premises environment.
Strong expertise in Windows Server, Active Directory, Azure AD, and Microsoft 365 administration.
Experience with Intune, SCCM (MECM), and Autopilot for endpoint management.
Familiarity with PowerShell scripting for automation and system management.
Solid understanding of TCP/IP, DNS, DHCP, VPN, and firewall configurations.
Experience working with backup, disaster recovery, and business continuity solutions.
Strong analytical, problem-solving, and documentation skills.

Preferred:

Azure Administrator (AZ-104) or Microsoft 365 Certified: Enterprise Administrator Expert.
Familiarity with Microsoft Defender for Endpoint, Conditional Access, and Sentinel.
Experience with VMware or Hyper-V virtualization platforms.
Knowledge of hybrid cloud integrations and automation tools.

Work Environment & Expectations:

75% on-site presence in one of the following locations: Boston, Chicago, Emeryville, Los Angeles, New York, or Washington, DC.
Up to 25% remote work on a case-by-case basis.
IT personnel must support BRG locations globally, including remote personnel and contractors.
Occasional travel for up to 5+ business days may be required.
On-call and off-hours duties are expected as part of this role.
Work hours fall within 8:00 AM – 7:00 PM local time (shift-based).

This job description outlines the primary responsibilities and qualifications required but is subject to change based on business needs. This description indicates the general level and nature of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Candidates must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.

Salary Range: $100-145k

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About BRG

Berkeley Research Group, LLC (BRG) is a global consulting firm that helps leading organizations advance in three key areas: disputes and investigations, corporate finance, and strategy and operations. Headquartered in California with over 40 offices around the world, we are an integrated group of experts, industry leaders, academics, data scientists, and professionals working beyond borders and disciplines. BRG strives to build and nurture a culture where inclusiveness is instinctive, not an initiative. We celebrate and value the diversity of our professionals and are dedicated to maintaining a truly inclusive work environment where all individuals feel respected and valued. We harness our collective expertise to deliver the inspired insights and practical strategies our clients need to stay ahead of what's next.

Berkeley Research Group is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

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