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Portfolio Manager

extra holidays - extra parental leave
Remote: 
Full Remote
Work from: 
United Kingdom, France, Norway

Cognite logo
Cognite Scaleup https://cognite.com/
501 - 1000 Employees
See all jobs

Job description

About Cognite
Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digitalization, we stand at the forefront, reshaping the future of Oil & Gas, Manufacturing and Energy sectors. Join us in this venture where data meets ingenuity, and together, we forge the path to a smarter, more connected industrial future.

Learn more about Cognite here

Our values
Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.
Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. 
Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. 



As Portfolio Delivery Manager, you will be responsible for a portfolio of projects and will be supporting revenue to grow customers. As a PFM your responsibility will be to ensure that all projects are delivered successfully, that customers get value from our products and as such support customer growth.  Furthermore, you will be responsible for ensuring customer expectations and project objectives are met, while also ensuring that the portfolio is aligned with the organisation's strategic objectives. This will include delivering on project P&L (time and cost), delivering on milestones and requirements, secure project adoption, handling project escalations, ensuring customer satisfaction, implementing synergies and improvements across the portfolio, and prioritizing between projects if needed (resources, activities).

The Portfolio Managers will work closely with regional/vertical sales leaders to develop strategy for expansion, partner strategy and use of India Global Capability Center to execute projects. The role will include supporting sales in customer dialogues, traveling to customers, ensuring quality in scope of work.

Responsibilities
  • The Portfolio Manager is responsible for the following, but not limited to:
    • Business development  for successful customers 
  • Review SOW and ensure quality Support sales in upsell, LAND to EXPAND and EXPAND to SCALE targets 
  • Participate and support value workshop discussions Support up to 5 accounts in pre-sales 
  • Customer adoption 
    • Service Delivery 
  • Handle 5-10 active projects; delivered on budget and success criteria, P&L  
  • Travelling to customers Handle Escalations and Investment request  
  • Ensure compliance to project delivery playbook 
  • Collaboration w/Global staffing on project staffing including use of GCC and partners
    • People Management of Project Managers 
  • People management for 3-5 PMs
  • Employee engagement survey - results and actions  
  • Performance assessment, development and growth
  • Goals and direction 
    • Strategy/Tactic Cognite  Initiatives 
  • Drive 1-2 strategic/tactical initiatives 
  • Develop account and  regional/vertical strategy with sales
  • Partner delivery strategy for region/vertical together with sales team 
  • Exemplify our core values: Relentless, Ownership and Impact

    • Who you are
  • A successful Portfolio Manager at Cognite is an experienced leader with a strong project management background, knowledge of software development, and a passion for customer and stakeholder management. Key skills and experiences include:
  • A minimum of 12+ years of relevant work experience; project management, leadership and understanding software.  
  • Strong leadership skills with the ability to motivate and inspire teams to achieve excellence.
  • Senior stakeholder management: Regional leads, and strategic partners to drive alignment and resolve escalations. Become comfortable in engaging with C-level executives. 
  • Excellent communication and interpersonal skills; enabling effective collaboration with stakeholders at all levels.
  • Strong project management; Proficiency in agile methodologies and/or program management, with an ability for problem-solving and risk management.
  • Customer-Focused Mindset: Demonstrates a track record of delivering high-quality projects and set goals that exceed customer expectations.
  • Strategic Vision: Able to take customer insights and propose and drive strategic/tactical initiatives

    • Key Performance Indicators (KPIs)
  • Customer Satisfaction (CSAT) > 85%
  • Maintain high levels of customer satisfaction, reflecting excellence in SA/DE delivery.
    • > 90% successful delivery - project success metrics, budget, schedule
    Support # LAND to EXPAND and # EXPAND to SCALE 
    Project Quality & Compliance
    Upskilling and Training Targets
    Service Revenue and Cost for region/vertical  
    A snapshot of our many perks and benefits as a Cogniter
    * Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝
    * A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more
    * Flat structure with direct access to decision-makers, with minimal amount of bureaucracy
    * Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
    * Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.

    Why choose Cognite? 🏆 🚀
    Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainabilityfor clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation! And just recently, Frost & Sullivan named Cognite a Technology Innovation Leader! 🥇 Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins 🥇


    Apply today!
    If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -

    We encourage you to follow us on Cognite LinkedIn; we post all our openings there.


    Equal Opportunity
    Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment; everyone we hire will receive the same level of consideration for training, compensation, and promotion. 
    We ask for gender as part of our application because we want to ensure equal assessment in the recruitment process. Your answer will help us reach this commitment! However, the question about gender is optional and your choice not to answer will not affect the assessment of your application in any way.

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Stakeholder CommunicationsAgile Software DevelopmentProject ManagementSoftware DevelopmentRisk ManagementCustomer Relationship ManagementCustomer Centricity

    Other Skills

    • Leadership
    • Problem Solving
    • Strategic Planning
    • Social Skills
    • Collaboration
    • Communication
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