Job description

Questel's mission is to facilitate the development of innovation in an efficient, safe and sustainable way. We provide an integrated platform of software and services to meet all needs in terms of intellectual property and innovation management.

With more than 20,000 customers in 30 countries, Questel has become a world leader whose IT expertise is recognized throughout the world and is reflected in all its offerings. At Questel, our employees, based in Europe, North America, China, Japan, India and many other countries, are the company's main shareholders. On a day-to-day basis, this is reflected in the strong involvement of our teams, collaborative processes and short decision paths.

Our company, supported by first-class investment funds and based on strong values of entrepreneurship, respect and honesty, pursues both a strategy of strong growth and a commitment to social and environmental responsibility.

If you're looking for a significant career move and a fresh challenge to boot in the field of IP, your next adventure might awaits here

Reporting to the Sales Team Lead, and as an integral part of Questel’s Sales Team, you are responsible to lead efforts to identify, expand and/or develop new revenue while maintaining relationships with Questel’s key clients.
As a key account manager, you are in charge of promoting all the Questel catalog of services and SAAS in the Patent Division (search tool and services, Renewals, Recordals, Translation, filings as well as IP management systems).
The key account manager works closely with “Subject Matter Experts” in charge of demonstrating software or presenting the detailed value proposition of our services while he is the one coordinating, following and closing the business opportunities. Your action will focus on:

Initiate contacts with prospects, generate leads and opportunities in the assigned territory
Manage a group of Questel’s clients by maintaining existing revenue and bring growth revenue
Build strong client relationships, working directly with decision-makers and key influencers at each client
Educate clients on all existing and new offerings
Understand key competitors and how our service offering can provide a superior experience to our clients
Actively contribute to organizational learning by providing and tracking resolution for client feedback to internal stakeholders
Prepare and implement key account planning for each strategic client for regular reviews
Keep records of client interactions in the company CRM

The perfect match…

Education and Experience: Bachelor’s degree or equivalent work experience required, with a minimum of three (3) years’ experience in an IP Sales team.

Fluent in English
Exceptional analytical, organizational, oral and written communication skills
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organization, including executive and C-level
Excellent listening, negotiation and presentation skills
Proficiency in Microsoft Office
Account and team management experience and skills
Experience and/or good knowledge of competitors offers (Derwent Innovation, Patsnap, Patbase, Patseer …)
Ability to work independently with minimal supervision and as part of a team
Ability to interact with Corporate and law firms customers, understand their needs, create solutions, and grow revenue
Motivation/willingness to take initiative, engage with clients and complete assignments
Participate in a culture of responsiveness to strengthen relationships and ensure the needs and time of others are met and respected

Join Questel, a growing international group, and live a great human adventure!

What we have to offer:

- Full-time permanent position
- Company, products and services are highly recognized in its market worldwide
- Solid business model, highly profitable
- Opportunity to grow your career rapidly
- Chance to work with smart, talented, and multi-cultural team (offices in the US, EMEA & APAC)
- Evolving responsibilities
- Inside coaching and mentoring during the ramp up phase