POS EB & Credit Life Employee

About us:
At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80’s! We have a proven record of taking great care of our employees – we were considered a Top-Employer for 6 consecutive years.

Job purpose:
POS EB & Credit Life Employee will manage a specific number of Group Life and Health policies from current portfolio. For new policies as soon as the policy issuance is agreed and completed, POS EB & Credit Life employee will be able to initiate the administration process with the bellow described procedures according to policy terms and internal processes.

Your day-to-day:
•    Update Company’s informational system with the respective changes of Employees clients & Policy endorsements
•    Billing Calculation
•    Monitoring of collection process
•    Customer reconciliation process
•    Monthly EOM Reporting

Qualifications:
•    Bachelor’s degree in any field of Management, Insurance or Economics 
•    Excellent knowledge of Greek and English language, verbal and written 
•    Very good command of MS Office especially in excel 
•    Ability to adapt to change 
•    Previous working experience in relevant position will be considered an asset

Personal Profile:
•    Excellent written communication skills 
•    Very good oral communication skills 
•    Ability to communicate effectively directly with customers 
•    Ability to resolve conflicts and handle arguments 
•    Customer centricity 
•    Attention to detail and Quality-result driven 
•    Positive attitude 

What we offer:
• Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.
• Partnership with multiple educational institutions across Greece for advanced education, with tuition support.
• Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.
• Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.
• Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.
• One-time budget for home-office equipment to make your work-from-home comfortable.
• Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.
• Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.
• Recently renovated offices, central location, with easy access.