Claims Specialist

Benchmark Solutions is seeking a skilled and experienced Claims Specialist to join our RCM team.  You will work within the core product team to develop customer relations by facilitating support for billing clients ranging from software/technical services to Accounts Receivable management to ensure the high-quality customer service that Benchmark Solutions is recognized for. 

This position will report to the RCM Manager of our Healthcare division. This position will require someone to work remotely.

What your impact will be:

• Post patient payments, insurance payments, adjustments, and denials into the system.
• Verify and reconcile payments from insurance companies, patients, and third-party payers.
• Research and resolve payment discrepancies, including underpayments, overpayments, and denials.
• Manage practice accounts receivable & monitor for potential disruptions in revenue flow
• Enter charges for services rendered into the practice management or billing system accurately.
• Ensure proper coding of services, supplies, and procedures in compliance with payer policies.
• Work with healthcare providers and coding teams to resolve discrepancies in charge data.

What we are looking for:

• Medical billing experience or basic accounting knowledge
• Strong attention to detail and accuracy.
• Team oriented but also able to work without close supervision
• Good work ethic and desire to learn/grow in skills

What would make you stand out:

• Minimum of 2 years of experience in payment posting, charge entry, medical billing, or accounts receivable.
• Familiarity with payer guidelines, insurance policies, and medical billing codes (CPT, ICD-10, etc.).
• CPC certification required, or equivalent knowledge of medical coding practices.

What we can offer:

• Comprehensive benefit package
• Lifestyle rewards

About us:

Benchmark Solutions, a division of Harris Computer, is made up of a group of hard-working individuals that view the company as an extension of their family.  We pride ourselves on our low turnover rates with our most recent hire having 1.5 years of service, but most employees having 10+ years tenure.  Originally a software company, the RCM team was added in 1998 & over the years have served over 150 practices in varying levels.  We can potentially be full service or, in special circumstances, focused on a specific area of concern for the client.  We boast 5 CPCs on staff and encourage employees to pursue additional training to improve their value to the team.