Trusted by thousands of counterparties within the global FX ecosystem, CLS makes FX safer, smoother and more cost effective. Trillions of dollars worth of currency flows through our systems each day. Created by the market for the market, our unrivaled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so you can put your capital and resources to better use. Our complementary products are designed to enable you to manage your risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

About CLS:

CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day.

Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.

CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

Our ambition to make a positive difference starts with our people. Our values – Protect, Improve, Grow – underpin everything that we do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking.

Job information:

Functional title - Associate, Identity Access Management
Department - IAM
Corporate level - Associate
Report to - IAM Manager
Location - London onsite 2 days/week.

We are seeking a proactive and detail-oriented IT Administrator to join our team. The ideal candidate will play a crucial role in maintaining the company’s IT infrastructure, ensuring that application users are up to date, managing access controls, resolving support tickets, and collaborating with stakeholders and other teams. You will ensure that IT tasks are completed on time, with high attention to detail, and that all systems are functioning optimally.

What you will be doing:

User Management & Role Assignment: Maintain and update application users, ensuring their access is aligned with organizational needs. Assign roles and permissions across systems (e.g., cloud platforms, internal applications) and ensure that these align with security policies and user requirements.
Ticket Resolution: Manage, prioritize, and resolve IT support tickets related to issues. Ensure that tickets are closed in a timely manner, providing clear resolutions and effective communication to end-users.
Stakeholder Engagement: Work closely with internal stakeholders, including department heads and managers, to ensure that all IT needs are addressed promptly and aligned with business goals. Ensure all tasks and requests are handled efficiently and on time from start to end.
Cross-team Coordination: Collaborate with other teams (e.g., IAM, Security, Infra) to ensure that any actions taken are relevant, coordinated, and in alignment with broader organizational objectives. Ensure seamless communication between departments for project execution and problem resolution.
System Maintenance & Updates: Oversee the role maintenance and updating of IT systems, applications, and ensuring that they remain secure, stable, and functional.
Security & Compliance: Monitor and enforce IT security policies, ensuring user access is properly controlled and the organization's data is protected from threats. Assist with audits and compliance reporting as required.
Documentation & Reporting: Maintain clear and accurate documentation of user access changes, ticket resolutions, and IT processes. Prepare periodic reports for stakeholders regarding ticket status, and user management.
Ad-hoc IT Tasks: Perform additional IT-related tasks as needed, such as updates, and assisting with IT projects or system improvements (some work on weekends is required)
Weekend Work: Availability for occasional weekend work on selected projects to ensure communication and problem-solving in real time.

What we’re looking for:

Proven experience as a user access IT Administrator, or in a similar role.
Strong expertise in user management, including role assignment, permissions, and access control across various platforms.
Experience using IT Service Now management tools to handle support tickets and requests.
Strong communication and collaboration skills, with the ability to work with various stakeholders and cross-functional teams.
Knowledge of IT security best practices and network administration.
Ability to prioritize tasks, manage multiple projects, and meet deadlines effectively.

#LI-JF1

Our commitment to employees:

At CLS, we celebrate diversity and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:

Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
2 paid volunteer days so that you can actively support causes within your community that are important to you.
Generous parental leave policies to ensure you can enjoy valuable time with your family.
Parental transition coaching programmes and support services.
Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
Affinity Groups (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about DE&I.
Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
Active support of flexible working for all employees where possible.
Monthly ‘Heads Down Days’ with no meetings across the whole company.
Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
Private medical insurance and dental coverage.
Social events that give you opportunities to meet new people and broaden your network across the organisation.
Annual flu vaccinations.
Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.

Associate, Identity Access Management

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