Head of Program Delivery - Specialisterne Canada

Head of Program Delivery, Specialisterne Canada 

Full-time, one year contract (40 hours per week)

Location: Remote with occasional in-person meetings

Application Deadline: Interested candidates should submit their application no later than Tuesday February 25, 2025.

Welcome to a unique opportunity to make your mark on a company that is making a difference!  Specialisterne is an internationally recognized leader in working with businesses to build strong, inclusive organizations where neurodiverse teams thrive.  Originally founded in Denmark in 2004, Specialisterne – Danish for The Specialists – has operations in 13 countries worldwide and employs over 600 people.

Role Summary

As Head of Program Delivery, you will contribute to the overall success of the organization by effectively managing and overseeing the Delivery team and successful delivery of Specialisterne programs with our employer partners. 

Organization: Specialisterne Canada

Job Title: Head of Program Delivery

Location: Remote - role requires occasional in-person meetings

Employment Terms

• This is a full time one year contract position
• Target start date: March 2025
• Travel: Some occasional in-person meetings 

Essential Tasks - In this job, you will: 

As a member of our team, you will play an integral role in effectively managing the successful delivery of our programs and services, working closely with the leadership team. This role includes, but is not limited to the following areas of responsibility:

• Day-to-day oversight and management of the Delivery team (leading weekly team stand-up meetings, responsible for overseeing effective and timely execution of projects and services etc.)
• Provide ongoing career development guidance and feedback to Program Delivery team members
• Management of program delivery with employer partners including project planning, resourcing, communication, and quality of service
• Provide guidance and support to the team in the delivery of our four core services: Neurodiversity Hiring Initiatives, Employer Education & Training, Advisory Projects and Workplace Support (coaching)
• Liaise with the Business Development team to build innovative projects, strong project plans and clear deliverables for our employer partners
• Represent Specialisterne at various conferences and events 
• Facilitate a variety of employer education and training services (e.g. facilitate or lead workshops, webinars etc.) when needed
• Lead the conceptualization and implementation of Advisory Projects for our employer partners 
• Analyze potential delivery challenges and provide pre-emptive problem solving in relation to the specific needs of employer partners and job seekers
• Act as a point of escalation for delivery related quality issues or concerns raised internally and/or externally
• Collaborate to develop effective organizational and time management supports for Delivery team members.
• Contribute to ongoing program and service development and innovation to meet the unique needs of our employer partners and drive social impact (e.g. develop new, high quality educational content, build new methodologies to support service delivery, contribute to grant proposals)
• Contribute to Specialisterne’s global projects and activities

*Additional projects and tasks may be assigned, as needed.

Skills and Abilities - In this job, you will demonstrate:

• Strong interpersonal skills and ability to present information clearly and effectively to both employer partners and the internal team
• Advanced skills in training and facilitation (e.g. leading workshops and webinars)
• Strong people management skills
• Strong time-management skills
• Strong sense of self-motivation, proactivity and initiative 
• A positive, solution-oriented approach to program delivery and team management
• Intermediate skills with Google (Slides, Documents, Sheets) and Microsoft Office 365 
• Basic skills with video conferencing tools (such as Google Meet, Zoom, MS Teams) 

Education/Experience Knowledge - In this job, you need to have:

• Experience in supporting autistic or otherwise neurodivergent individuals in finding and maintaining employment or 5+ years experience in similar position
• Superior knowledge and subject matter expertise in workplace inclusion efforts and programs 
• Experience in people management (managing and motivating a small team)
• Excellent verbal and written communication skills
• Demonstrated confidentiality and trustworthiness
• A dedicated interest in advocating for equity-seeking groups to be fully included in workplaces and communities across North America and globally

If there are barriers to your ability to fill out the form, or if you would like to provide feedback about the application process generally, please email us at [email protected].

We look forward to hearing from you!

For more information about Specialisterne, please visit our website.