Job description

About Us

WorkForce Software, an ADP Company, is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organizations with more than 4 million users in over 100 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

Responsibilities

Responsible for standard processes and infrastructure required to monitor and report project adherence to WFS Project Management and achievement of project metrics (scope, time, budget, and quality)
Implement regular project governance reviews to establish accountability with leadership
Establish project metrics/KPIs to assist in proactively managing projects
Provides large project oversight regarding scope, resources, and estimations
Employs an effective, diplomatic, and influential communication style that works across the organizational teams
Responsible for the development and implementation of the WFS Methodology and associated processes
Defines metrics and KPIs required to effectively measure all projects
Develop and maintain project estimation processes
Provides leadership and guidance (mentoring) to others
Responsible for quality risk assessment aligned to organizational thresholds
Assist project teams and customers to identify project risks and define mitigation strategies
Participate in project deal reviews required to facilitate the approval of all project proposals based on organizational thresholds
Works collaboratively with internal teams to define their estimation best practices and templates
Define project metrics and thresholds that drive proactive project audits on active projects
Conduct project audits to assist project teams with quality delivery, identification of risks, associated mitigations, and project issue resolutions
Create a work environment that attracts and fosters employees of the highest caliber
Provide process, tools, and metrics to help measure employee growth in their respective roles
Ensures Project Management resources are aligned to support the overall strategic direction of the organization
Provide key data and information for the executive team to make complex organizational and strategic decisions

Requirements

Experience in process design and driving change management initiatives across an organization
Strong consulting, Project Management and/or Project Management experience
Bachelor's degree in business, technology and/or relevant experience
10+ years project delivery experience in an enterprise software consulting environment
10+ years managing customer relationships in a delivery capacity
Excellent customer relationship management and business acumen
Experience in managing a client portfolio
Prior responsibility in handling Director and C-Level escalations including negotiations as a vendor to large clients
8+ years of demonstrated ability to lead a professional services team that includes managers, consultants, trainers and technical support
Strong knowledge of project management theory and practices.
A proven history of success managing HCM and/or ERP implementation teams.
Strong leadership and interpersonal skills.
Strong analytical and problem-solving abilities
Ability to work effectively under pressure and meet deadlines
Strong communication and presentation skills
Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role
Entrepreneurial mindset required, as the role requires capability of rapidly shifting focus and responding to ever-changing conditions
Understand common implementation principles and lifecycle
Capability to exercise mature judgement
Demonstrates technical aptitude to learn quickly and adapts to new circumstances

Travel

Ability to travel up to 50%, with potential for international travel

Education

Bachelor's degree or equivalent experience.

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

WorkForce Software is committed to the full inclusion of all qualified individuals. As part of this commitment, WorkForce Software will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Talent Acquisition Department at careers@workforcesoftware.com, 1-833-987-3831.

WorkForce Software is an Equal Opportunity Employer.

Compensation$165,000 - $171,000 USD Annually

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