Architect for Power Platform and Dynamics CRM

Job Title:

Architect for Power Platform and Dynamics CRM

Job Description

We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
#LI-Remote

We are seeking a skilled and experienced Power Platform and Dynamics 365 Customer Engagement Solution Architect.   In Power Platform emphasis on developing and implementing governance strategies, best practices, and customized Power Apps solutions. The ideal candidate will be skilled in leveraging the Power Apps Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs. In Dynamics 365 Customer Engagement there should be a background on reviewing for and assessing performance and stability optimizations, and an in-depth understanding of how customers configure functionality and customize Dynamics to meet their business processes.  

The candidate required fluent Spanish language skills.

Qualifications

• Experience Level: Intermediate to expert in Power Platform governance, administration, and Power Apps development.  Background experience in Dynamics 36 customer service and sales functionality, customizations and administration.

• Technical Expertise: Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration.  In-depth knowledge of Dynamics 365 Customer Engagement architecture and customization development will be required.  Omnichannel knowledge and experience would be a benefit.

• Power Platform Technologies: Strong proficiency in Power Apps, Power Automate, Dataverse, and other Power Platform components.
• Enterprise Focus: Demonstrated experience in deployment, administration and support within large-scale environments.
• Training & Troubleshooting: Skilled in delivering technical training and resolving complex application issues.

Required Skill Set

Power Platform and Dynamics 365 Customer Engagement Online

• Feature knowledge in below areas
  • Knowledge in Dynamics 365 modules Customer service, Omnichannel, Sales and Field Service etc.
  • Power Apps
  • Power Automate
  • Power Platform admin center
  • Customization
• Administration and Governance experience
  • Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC).
  • Deep understanding of Dataverse, governance strategies, environment planning, and security.
  • Develop and maintain Power Apps solutions with canvas app and model driven app development and architecture.
  • Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services
  • Knowledge of Application Lifecycle Management (ALM) via Solutions.
  • Experience in troubleshooting and optimizing Power Apps and Power Automate flows.
  • Familiarity with integrating data from Dataverse, SharePoint, and other sources.
  • Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions.
  • Awareness of Centre of Excellence concepts with monitoring and adherence.

Location:

La Coruña

Language Requirements:

Time Type:

Full time

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