HRIS Analyst

With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better everyday – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organisation to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About the Role:

The Workday Analyst will be responsible for the development, maintenance, operational and technical support of all aspects of the Workday HCM and other modules. This role will support the People team, internal business partners, and other key stakeholders. The ideal candidate will have a deep understanding of HR processes, extensive experience with Workday modules supporting tier 1 & tier 2 Workday inquiries related to troubleshooting issues, creation and scheduling of reports, uploading EIB’s, creating SOP’s, configurations, testing and other HRIS support. Assists team members and users on systems issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions. Manage Workday delivery and creation of internal documentation (e.g. wiki, process doc, etc.) to capture system processes and procedures. 

What You Will Do:

• Serve as the Workday system expert and primary point-of-contact for day-to-day supporting tier 1 and tier 2 Workday Inquiries, errors, and data issues.
• Strong experience in Troubleshooting, HCM Configuration, Advanced Reporting, Security, Org Changes and uploading EIB's to ensure consistent and high-quality business operations.
• Design, build, and maintain custom reports, including Advanced, Matrix, and other advanced reporting solutions.
• Perform routine EIBs (One-time payments, Organisation changes, Position creation/change, Job Requisition creation/change, Compensation Changes).
• Create documentation (SOP's, QRG's) and support training materials for ongoing system updates and enhancements.
• Partner with key stakeholders to analyse business needs and translate them into technical requirements.
• Support Workday enhancements that create capacity, reduce risks, enable automation, increase efficiency and enhance the employee experience.
• Data Hygiene: Ensure data integrity and quality assurance of all data through process improvement, audits, exception reporting, and alerts.

What You Will Bring:

• Experience and Expertise: 3-5 years of HRIS experience, with a strong focus on Workday HCM, EIB’s, Security, and Advanced Reporting is must. Jira ticketing tool experience would be a plus.
• Diverse Workday Knowledge: Experience in multiple Workday functional areas, such as HCM, Compensation, Time & Absence, Performance, Talent, and Benefits.
• Analytical and Detail-Oriented: Analytical thinker with strong problem solving abilities, an investigative researcher, with a methodical approach to implement new technologies and processes.
• Effective Communication: Strong customer service orientation, with the ability to communicate effectively both verbally and in written English, explaining technical issues and solutions to non-technical audiences.
• Proactive and Collaborative: A self-starter who can manage multiple priorities and work well both independently and as part of a team.
• Tech-Savvy and Solution-Oriented: A passion for technology and a desire to create innovative solutions that drive efficiency and impact.

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

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