FairPoint is now a part of Consolidated Communications (NASDAQ: CNSL), which is a leading broadband and business communications provider serving consumers, businesses of all sizes, and wireless companies and carriers, across a 24-state service area. Leveraging its advanced fiber optic network spanning more than 36,000 fiber route miles, Consolidated Communications offers a wide range of communications solutions, including: data, voice, video, managed services, cloud computing and wireless backhaul. Headquartered in Mattoon, Ill., Consolidated Communications has been providing services in many of its markets for more than a century. Your local service, support and billing will remain the same. You can continue to reach us at: Business: 1.866.984.3001 / Residential: 1.866.984.2001

Job description

Job Overview

We are seeking a highly skilled ServiceNow Developer for a 9-month remote contract role based in Raleigh, NC. This position is ideal for a seasoned professional who excels in designing and implementing complex ServiceNow solutions tailored to meet diverse business requirements, specifically within the realms of Customer Service Management (CSM) and IT Service Management (ITSM).

Key Responsibilities

Engage with stakeholders to gather and analyze requirements, ensuring the delivery of customized ServiceNow solutions.
Design, develop, and maintain the ServiceNow platform, focusing on the CSM and ITSM applications.
Implement workflows and integrations with external systems, ensuring seamless data exchange.
Maintain thorough documentation of ServiceNow configurations, processes, and workflows.
Collaborate with cross-functional teams to guarantee successful project execution and solution delivery.

Required Skills

Proficient in ServiceNow development and/or administration.
Experience utilizing ServiceNow Flow Designer or Workflow Editor, including capabilities such as Scheduled Script Executions (Scheduled Jobs).
Knowledge of ServiceNow notifications and reporting functionalities.
Familiarity with the Software Development Life Cycle (SDLC), Agile, and Scrum methodologies.
Experience in IT Service Management (ITSM) and Customer Service Management (CSM) projects.
Capability to build and maintain integrations between ServiceNow and other systems using REST, SOAP, and other APIs.

Qualifications

Extensive experience as a senior-level ServiceNow Developer.
Strong customer-facing skills for effective requirements gathering.
ServiceNow certification is highly preferred.

Career Growth Opportunities

Joining our team presents a unique opportunity to leverage your ServiceNow expertise while contributing to multiple impactful projects. You will gain exposure to cutting-edge solutions and expand your professional network within a vibrant tech community.

Compensation And Benefits

Competitive W-2 rate of up to $50/hour.

We invite you to apply for this exceptional opportunity to enhance your career in a dynamic and collaborative environment.

Employment Type: Contractor

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