Key Account Manager - Healthcare

The Opportunity: Smurfit Westrock is seeking a dynamic and driven Key Account Manager to join our team. The successful Key Account Manager will find and develop sales from new customers and to maintain and develop sales from existing customers in the UK in the market sectors we choose to serve.

Activities with customers outside the assigned region are possible where the account responsibility involves multinational customers.

This role is responsible for:
* Establishing a robust, multi-level rapport with existing customers with the goal of raising entry barriers to competitive suppliers penetrating the customer (Supply, Packaging, Quality, Production, Technical, Marketing, Maintenance, Procurement) and to identify all opportunities to increase business levels.
* Generating leads and following them up to establish contacts with potential new customers.
* Preparing targeted commercial proposals maximizing the profitability to Smurfit Westrock, to present them effectively to the customer and then ensure comprehensive follow up.
* Organizing and running multi-functional meetings/teams at customers as well as internal Smurfit Westrock project teams when commercially required to manage and develop a customer account.
* Negotiating with customers in order to maximize the positive impact on the Smurfit Westrock business.
* Preparing and maintaining internal sales systems, notably forecasting and core key account planning tools, to a high level.
* Coordinating and managing the total relationship between the customer and Smurfit Westrock - working with internal management, carton design, customer service, plant and its internal services (quality, planning, logistic, production) , engineering (PSC and field service), S&OP and ultimately suppliers, to ensure a common high level of professionalism and commitment to the customer.

Skills/attributes/minimum qualifications:
* 3-5 years experience in equivalent sales role
* Packaging experience
* Experience in medium/long-cycle sales of capital value, non-commodity solutions, to both blue-chip and smaller customers
* With professional stature and ability to gain customer credibility
* Self-motivated, persistent, and entrepreneurial
* Logical and analytical - able to develop, structure and present sales and negotiation arguments at all customer hierarchy levels
* Ability and desire to network
* Ability and desire to listen to customers and identify customers’ needs
* Ability to work independently - without needing supporting services/personnel but understanding the need to communicate internally
* Multi-skilled a salesperson who is technically literate, experienced with marketing, commercially astute and able to communicate in a professional manner
* Computer literate with the ability to compose professional presentations and use standard office automation technologies.
* Ability to work with technical matters to offer a complete packaging system proposal