Workforce Development Administrator - Remote in Idaho

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Workforce Development Administrator (WDA) coordinates the health plan’s LTSS, personal care services and home health provider network workforce development efforts to support LTSS, personal care services and home health network providers in building, maintaining and maximizing a well-trained, adequate and consistent workforce that can meet the needs of the members we serve.

 This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills.

If you are located in Idaho, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities

• Works with the provider services and quality management teams to ensure the HCBS provider network has: Sufficient qualified workforce capacity to provide services; Required level of workforce that is interpersonally, culturally, and technically competent in the skills needed to provide services; and Agencies with an internal capacity for developing their workforce and are connected to external workforce development resources
• Confirms sufficient resources are available to collect, analyze and report provider workforce data
• Develops, implements, and monitors the health plan’s HCBS workforce development plan
• Monitors the health plan’s policies and procedures related to HCBS provider network development, management and support
• Works with internal SMEs, other managed care organizations (MCOs), HCBS providers, external stakeholders (AHEC, etc.), IDHW, and other workforce development entities to collaboratively plan and implement workforce development initiatives locally, regionally and state-wide
• Provides direct assistance, support, or recommendations on health plan investments and incentives to providers to enhance their quality, competency and sufficiency of their workforce
• Offers providers technical assistance regarding the workforce development practices
  
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Experience in workforce development or resource planning
• Experience in workforce recruitment and training
• Intermediate knowledge of Medicare and Medicaid guidelines
• Proficiency with MS Word and Excel
• Proven good organization and planning skills
• Ability to travel 50%
• Resident of Idaho
  
  

Preferred Qualifications

• HCBS and/or LTSS provider experience
• Provider facing experience
• Experience in human resources with a focus on recruitment, hiring, training and retention
• Knowledgeable about healthcare and managed care / health plans
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
  
  

The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.