Job description

The Integration Manager will work under the direction of the Director of Digital Solutions and deliver against the strategic road-map for integration and API efforts across multiple business units. Functions performed include identifying, advocating, designing, scoping, and testing various projects from beta to production state, management and expansion of current API portfolio and functionality, orchestrating go-to-market activities for new product launches, and communicating and training various audiences on business capabilities and features. The Integration Manager should have strong communication skills, with ability to transcend both technical and business audiences. The ideal candidate for this role must bring strong technical and problem-solving prowess to the table, with experience in management of both people and products.

Responsibilities:

Orchestrate new product/feature launches across multiple audiences, both internally and externally, including collaboration with marketing and legal teams on execution
Scope potential integration efforts, define risks, and prepare technical requirements for developers
Work closely with vendors and clients to beta test solutions prior to market availability
Partner with technical and product teams on execution of new products and enhancements to ensure successful delivery against product vision
Communicate integration impacting updates and needs across multiple departments and audiences including IT, product, marketing, legal, operations, and executive leadership
Communicate externally to both vendors and clients of varying sizes, on API and product enhancements, features, functions, and updates with a focus on management of technical offerings and a sensitivity to relationship impacts
Understand strategic position to effectively focus on opportunities that will provide most gain for solution availability in marketplace
Coordinate the on-going support and training of integration efforts to various functional departments within the organization (project implementations, technical support, sales, etc.)
People-lead integration support analyst(s)-Integration Manager to train, manage, and grow team for support of integration initiatives
Handle escalations and urgent scenarios with proper priority, attention, and demeanor

Job Requirements:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
Experience managing technology projects/products of various sizes and scopes
Experience with REST and SOAP API’s
Experience with SQL, SOAP UI, Swagger
General knowledge and understanding of networking technologies
Knowledge and understanding of SaaS technologies and concepts
Excellent relationship management skills
Avid problem solver and multi-tasker
Strong written and verbal communication skills
Ability to handle ambiguous situations independently
Desire to advance in career path
Elementary English proficiency communication skills necessary.

Education/Training/Experience Requirements:

Bachelor’s Degree required
Experience with SQL, REST and SOAP API’s required
Experience with product and/or project management
Previous people management experience
Payments industry experience a plus, but not required

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Required profile