Area Manager

Area Manager – Southeast London

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

Area Managers are the ultimate leaders; the ones who create the adventures for our teams who then in turn will deliver moments to remember for our customers. This role will help to define your career and deliver what you value most and are passionate about. If you’re in it for the people, the product or both this role will allow you to think big, think bold, and be obsessive about growth.

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Area Manager, there’s never been a better time to join.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• Car / Cash Allowance
• Competitive Bonus Scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being an Area Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:

• Quarterly Business reviews to support the teams to never settle for average and drive consistency
• Looking after up to 25 stores with enthusiasm and dedication, genuinely making a difference on each store visit
• Agree actions plans for building a business set for growth
• Plan and facilitate Area Meetings bringing innovative ideas to the table and encouraging and open, honest, and collaborative business planning
• Sharing company initiatives in an engaging and inspiring environment
• Bold and courageous approach to tackling performance
• Creating the environment for everyone to succeed supported by a strong succession plan for your area
• Drive the business forward with successful New Store Openings.

Who you are

It’s your unique ingredients we’re interested in:

• Inspire and deliver of a clear purpose for the team
• Creating a culture of personal development and ownership
• Proven experience of strong delivery
• Customer focused with an outside in approach.
• Inspirational leadership who puts passion into action.
• A wealth of multi-site management experience with the ability to manage remotely.

For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com