Product Manager

Introduction

Our goal at Pivotree is to help accelerate the future of frictionless commerce. We will help lead this change over the next decade because we believe a future where technology is embedded intimately into all aspects of our everyday lives can benefit everyone and will shape the interactions with the brands we love. We will help shape the future of frictionless commerce by working together with some of the best brands in the world and some of the best people in the industry to leverage converging technologies that will make it possible to accelerate frictionless commerce faster than ever.Pivotree provides services focused on the design, implementation, management, and maintenance of complex ecommerce solutions for large enterprises. We provide the technical skills necessary to enable the effective use of technologies combined with the business context to leverage a solution to solve our clients' business challenges. We strive to fill the gaps in available technology with our own IP to reduce the barriers to adoption.We enable inclusive, immersive and highly personalized experiences for our clients and their customers. We build our products with a view to productizing and scaling technology to lower the costs and reduce the risks of implementing and managing our integrated solutions. Each of our solutions starts with reliable and reputable ecommerce and MDM platforms, which run on enterprise grade infrastructure that are customized to meet a variety of client needs, situations, and budgets. Over the next 10 years we will add new categories and capabilities that will define frictionless commerce ecosystems. This is a journey of technology acceleration combined with consumer readiness and adoption. We are looking for people capable of adapting relentlessly to the rapidly evolving world around us.

Role : Product Manager

The Product Manager owns the data management products, including all aspects of market, business, and functional requirements, release plan, and customer and prospect requirement management. You will collaborate with the heads of product and development to ensure product is aligned with overall solution roadmap and platform architecture. You will oversee the entire product lifecycle from strategic planning, tactical requirement activities, to successfully tested functionality delivered to customers. Review and complete market research supplemented by direct customer feedback, customer success, and other stakeholders to balance TAM expansion, customer satisfaction, and maximized benefit vs development cost. Articulate and document the business case for new capabilities focusing on the value and profitability for the company. Define the product catalog of offerings, including pricing.This role provides you with a once in career opportunity to lead and make a significant impact on a product that is positively impacting data management and frictionless commerce. The position has 3 direct reports.

What You Will Do

• Drive solution release plan, market requirements, product sales, and positioning across teams (Development, QA, and Marketing). Collaborate with head of product and sales to develop and implement solution go-to-market plans, working with all departments to execute. Analyze potential partner relationships for the product. Liaison with support, services and customers on understanding, documenting, and communicating enhancement requests. Work closely with product owners on detailed functional design and user stories. Own release collateral to ensure deliverables are completed and deployed: User documentation for new features New interface files or changes to existing interface files Development notes for customer success and support teams User Guides and Online Help Sales and marketing collateral Updated product catalog Proposed pricing and pricing guidelines Present new features and releases to internal customers. Discuss solution capabilities with sales prospects. Present new features to customers. Brief industry analysts (Forrester, Gartner, financial analysts, and others).
  
  

Desired Behaviors

• Owns the product –manages the product like a P&L, takes ownership of customer and market requirements to maximize cost-benefit.
• Central point of contact for product direction and release plan within the context of overall solution roadmap.
• Strategic –understands impact of data management on tactical and strategic demand forecasting, corporate financial performance.
• Analytical – ability to make data-driven recommendations, understand analysis to answer business questions and challenges.
• Is flexible and receptive to change – seeks and adopts improved approaches and processes.
• Initiates action – is results oriented, takes responsibility for actions and outcomes.
• Meets commitments and strives for high performance.
• Manages the workload ‐ makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
• Technically proficient –knows role and has a solid familiarity with tasks and responsibilities.
• Takes responsibility for own learning ‐knows personal strengths and recognizes development needs.
• Is open to feedback and always seeks to learn.
• Communicates ideas –strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives. Able to present at industry conferences and communicate product value to analyse.
• Works collaboratively –shares information, fosters teamwork and contributes to positive work environment where people want to come to work Entrepreneurial mind and spirit, customer success obsessed and thirst for learnings be able to exemplify the Company’s core values –adapt relentlessly, pursue value, stand for good.
  
  

Who We Are

We believe in a future of frictionless commerce. When customers trust they can find, buy, and get the products they want, when and how they want — we call that experience frictionless commerce. And Pivotree is leading the charge. As a global collective of talented people passionate about shaping the future of frictionless commerce, Pivotree helps design, build, and manage complex digital platforms in Commerce, Data Management, and Supply Chain for over 250 major retail, branded manufacturers, and distributors around the world.

Is Pivotree Right for You?

You thrive in a degree of chaos over molasses bureaucracy. You like to “own something” and run with it. You speak your mind about an idea or challenge without being concerned if you are at the right “level” in the hierarchy or whether you have “enough years with the company”. You want to call the CEO by his first name “Bill”. You want to work for a company that trusts you –not a company mandated “one size fits all”. You want to work in a collaborative team environment where silos exist but are easy to step over (or smash with your foot). Apply today if interested.We have many of the major benefits that you would expect of a company that is growing rapidly and takes care of its employees. We are not going to waste space by listing them here individually as if the longest list will win your interest in this position. We know you have choices. If you are looking for that specific company benefit providing free weekly dog, cat, or lizard grooming and nail trimming, we kindly ask that you consider applying somewhere else.

Pivotree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible workplace

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