(Senior) Manager, Market Access and Reimbursement Operations

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better.Join us on our journey to #ForeverCaring as a Market Access & Reimbursement Manager, and you’ll do the same.

Market Access & Reimbursement is a newly created function within Convatec. This role will be part of the newly formed Market Access COE and report into the Vice President, Market Access and Reimbursement.

This role will serve as a key advisor to the Market Access Leadership team. The focus of the role is to assist in developing, tracking, and executing strategic initiatives and goals for the global Market Access & Reimbursement COE. The role will be pivotal in building our Market Access capabilities globally, sharing best practices, and simplifying our execution of market access and reimbursement tasks.

Key Responsibilities:

• Identify, prioritize and execute on operational needs for the Market Access function globally (tools, processes, SOPs, education, best practice sharing, etc.).
• Assist in developing, tracking, and executing COE strategic initiatives and goals.
• Identify roadblocks, risks, and opportunities to optimize COE and overall market access capabilities and performance.
• Drive cross-functional projects that align with the company’s priorities and vision.
• Ensure operational processes are optimized and key initiatives are progressing.
• Prioritize tasks for the Market Access leadership team.
• Manage vendors and budget for Market Access data tools and resources.
• Assist in developing and maintaining key contact with internal and external target audience to fully understand market dynamics.
• Assist in analyzing the marketplace through data to assist in strategic planning.
• Monitor and stay up to date on healthcare policies, regulatory changes, and reimbursement trends that impact market access strategies.
• Work closely with key stakeholder teams to ensure seamless execution of market access initiatives. 

Dimensions:

Principal Contacts & Purpose of Contact

• Key internal customers may include global market access and reimbursement colleagues, commercial teams, education teams, new product planning teams, R&D, clinical science and operations, medical affairs, and business development and legal teams.
• Key external customers may include vendors, clinicians (customers, clinical researchers, key opinion leaders, payers, and government agencies.

Travel Requirements

Travel will be required up to 15% of the time, mostly within US and Europe.

Working Conditions

This is a remote-based position, but the successful candidate will be expected to reside in the US Eastern or Central time zone.

Qualifications/Education:

• Bachelor’s degree required.

Skills & Experience:

• Excellent research and analytic skills,
• Outstanding project management skills, including communication, strategic planning and change management,
• Strong interpersonal and communication skills with high level of self-awareness and maturity,
• Strong problem-solving, and decision-making skills,
• Demonstrated success in leading cross-functional teams, cultivating collaborations, and driving projects to completion.
• Highly proficient in the Microsoft Office Suite, research methodologies, and business intelligence tools.
• Familiarity with global health systems, strong global mindset, and experience with cross-cultural teams.
• Knowledge of global markets, reimbursement processes, and health economic principles.
• Demonstrated ability to function effectively under conditions of uncertainty and ambiguity.
• Ability to effectively prioritize and organize responsibilities to achieve established deadlines.
• Capability to develop and deliver compelling presentations.
• Ability to driver operational improvements, adopt new technologies, and implement best practices.
• Experience managing budgets, forecasting costs, and optimizing financial resources.
• Prior experience with the medical device, pharmaceutical, or healthcare sectors is highly desirable.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

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