Director, Global Communications

Location: US (Remote or In-Person, East-Coast Based Preferred)
Reports to: Vice President of Global Communications

About the Role:

We’re looking for a dynamic, hands-on Director of Global Communications to elevate our brand reputation and thought leadership on a global scale. This leader will shape and execute a world-class communications strategy that drives awareness, credibility, and engagement for our brand across key markets. You will thrive in a fast-moving environment, eager to roll up your sleeves while also thinking strategically about how to tell our story.

This position is ideal for a communications leader with an upstart attitude, a passion for storytelling, and the ability to navigate cross-functional collaboration across multiple teams. The right candidate will balance creativity with analytical rigor, bringing a data-driven mindset to reputation management, media relations, and executive visibility. You will oversee a lean, high-performing team and external agency/agencies while also engaging directly in tactical execution.

This full-time role, reporting to the Vice President of Global Communications is based in the US, with the option for in-person or remote work.

What You'll Do:

• Develop and execute a global communications strategy that strengthens our brand reputation, thought leadership, and industry positioning.
• Own and enhance our media relations efforts, building relationships with top-tier journalists and securing high-impact media coverage.
• Lead corporate storytelling and executive communications, crafting compelling narratives that resonate with key audiences.
• Manage crisis communications and reputation management, ensuring we proactively protect and strengthen our brand’s credibility.
• Collaborate across the company (Product, Sales, Marketing, PR, Social, and Customer Success) to ensure a consistent brand voice and message.
• Oversee corporate messaging frameworks, aligning internal and external narratives to drive market impact.
• Drive high-profile communications campaigns, including product launches, thought leadership initiatives, and industry events.
• Analyze and report on communications impact, leveraging data to inform decision-making and refine strategies.
• Manage a small but high-impact in-house team, fostering a culture of creativity, accountability, and growth.
• Stay ahead of industry trends and innovations, ensuring our brand remains at the forefront of the conversation.

About You:

• 10+ years of experience in global communications, public relations, or corporate storytelling, ideally in high-growth B2B technology companies.
• Proven success in driving brand awareness through strategic media engagement, thought leadership, and corporate storytelling.
• Hands-on experience managing PR agencies and internal teams, with a passion for rolling up your sleeves when needed.
• Strong executive presence with experience coaching and advising senior leaders on media engagement and public speaking.
• Deep understanding of the enterprise software and technology landscape, with the ability to translate complex topics into compelling stories.
• Exceptional writing and messaging skills, with a sharp ability to craft engaging, high-impact content.
• Strong analytical skills, with the ability to measure communications effectiveness and refine strategies accordingly.
• Experience navigating fast-paced, high-growth environments and managing multiple priorities simultaneously.

Why You’ll Love this Role:

• Opportunity to shape and grow a global communications program from the ground up.
• A high-impact role where your work directly influences market perception, competitive positioning, and company growth.
• A collaborative, high-energy culture that values innovation, creativity, and bold thinking.
• The chance to work alongside top executives and industry thought leaders to shape a compelling industry narrative.

If you’re a strategic yet hands-on communications leader who thrives in an entrepreneurial environment and is excited to build something from scratch, we’d love to hear from you!