Executive Assistant

ROLE SUMMARY

ABOUT THE COMPANY

Resilient Roofing provides top-tier roofing services, including emergency repairs, roof replacement, and gutter installation. Serving both residential and commercial clients since 1967, Resilient Roofing has built a reputation for high-quality workmanship and transparent pricing. With a team of experienced professionals and strict adherence to industry standards, the company has grown significantly. What sets Resilient Roofing apart is its commitment to customer satisfaction and sustainable practices, making it a trusted name in the roofing industry.

ABOUT THE ROLE

The executive assistant is a critical force in driving efficiency and organization at the highest level of the company. By ensuring smooth operations and optimizing workflows, this role helps create an environment where leadership can focus on growth and innovation.

This position offers the opportunity to work alongside executives, influence business operations, and develop expertise in high-level decision-making. The right candidate is resourceful, detail-oriented, and thrives in a dynamic environment where adaptability is key.

This position is perfect for someone who:

✅ Is highly organized and thrives in managing multiple priorities efficiently.

✅ Enjoys problem-solving and taking initiative to improve workflows.

✅ Excels in high-stakes / fast-paced environments where attention to detail is critical.

✅ Communicates clearly and professionally with executives, clients, and internal teams.

✅ Can maintain confidentiality and handle sensitive information with discretion.

ROLE RESPONSIBILITIES

EMAIL & COMMUNICATION MANAGEMENT

• Manage the CEO’s inbox, filter emails, and ensure priority messages are addressed promptly.
• Draft and prepare email responses, with a focus on efficiency and accuracy.
• Implement an organized email management system to maintain inbox clarity.
• Act as the first point of contact for inbound inquiries, responding or delegating as necessary.

CALENDAR & SCHEDULING MANAGEMENT

• Take full ownership of the CEO’s schedule, acting as the gatekeeper for meeting requests.
• Coordinate and prioritize meetings, ensuring optimal time management.
• Schedule travel arrangements, including flights, accommodations, and itineraries.
• Anticipate scheduling conflicts and proactively resolve them.

ADMINISTRATIVE & OPERATIONAL SUPPORT

• Organize and maintain digital records, documents, and company files.
• Assist with internal projects, process improvements, and operational initiatives.
• Research and compile information to support decision-making.
• Manage and update contact databases and business records.
• Help coordinate team events, off-site meetings, and business functions as needed.

PERSONAL TASK COORDINATION

• Assist in planning and coordinating personal travel, reservations, and itineraries.
• Manage personal appointments, reminders, and scheduling as needed.
• Oversee the execution of personal errands that can be handled remotely, such as online purchases, subscriptions, and gift arrangements.

PROCESS CREATION & DOCUMENTATION

• Develop and maintain standard operating procedures (SOPs) for executive assistance tasks.
• Continuously refine processes to improve efficiency in email management, scheduling, and administrative workflows.
• Work closely with the CEO to identify areas for improvement and implement best practices.

Although the responsibilities outlined above will form the core focus of your role, please note that your hiring manager may assign additional relevant tasks as needed to align with the evolving objectives of your position and the overall goals of our business.

ROLE QUALIFICATIONS

REQUIRED QUALIFICATIONS

• Prior experience as an executive assistant, personal assistant, or senior administrative assistant.
• Strong organizational and time-management skills, with the ability to handle multiple tasks.
• Excellent written and verbal communication abilities.
• Strong understanding of executive-level discretion and confidentiality.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Experience using CRM systems (e.g., Salesforce, HubSpot, or similar).
• Proficiency in software tools relevant to executive assistants (e.g., scheduling software, task management platforms, document collaboration tools) and ability to learn new software quickly.
• Ability to work independently, take initiative, and problem-solve effectively.
• Must own a computer with a high-quality webcam and microphone (relevant software and subscriptions provided).
• Excellent English verbal and written language proficiency (C1-C2 in CEFR Scale).
• Access to a quiet and presentable work area at home with reliable internet (50 Mbps or more).

PREFERRED ("NICE-TO-HAVE") QUALIFICATIONS

• Experience reporting directly to a CEO or senior executive.
• Background in construction, home services, or related industries.
• Experience managing high-level projects or strategic initiatives.
• Familiarity with business operations, finance, or company-wide processes.

ROLE SPECIFICATIONS

• Base Salary: Q9,000.00 base salary.
• Role type: Full-time.
  
• Location: Guatemala (Remote - Work from home).
• Schedule: Monday to Friday: 8:00 AM - 5:00 PM PST.

RECRUITING PROCESS

• Application / Screening: When you apply for this position, we will ask you a short questionnaire to get to know you a little bit better and ask you for some additional inputs to see if you qualify for the position. In addition, we will ask you to complete a short psychometric evaluation and a short English proficiency assessment. The idea is to explore if this is a good fit before moving forward.

• Skills Assessment: You will be asked to complete a few exercises and/or projects designed to recreate the work tasks that you will be responsible for if you are given the role. This helps us gauge your skill level as well as give you a better idea of the required work.

• Skills Assessment Interview: This is a 60 min - 90 min conversation where we further test your skills, learn about your previous working experiences, and evaluate culture fit to the role and company.

• Hiring Manager Final Interview: This is a 30 min - 60 min conversation with the position’s Hiring Manager (and potentially a few company team members) to get to know you better and to set the expectations and vision for the role.

The entire process usually takes anywhere between 2-4 weeks to complete depending on the seniority of the position.

CONTACT US

If you have any questions or run into any complications while submitting your application, please reach out to:

carlos.escobar@trymeteor.com

+502 5389 9183