Producer, Virtual Events

Job Title: Producer, Virtual Events

Reports to: VP, Meetings and Events

Location: Homebased, USA

Job Status: Full-time, Exempt

Job Summary:

Clinical Education Alliance (CEA) is a global leader in providing innovative and impactful healthcare education, insights

and communications, empowering healthcare professionals with the tools and resources they need to stay current and

improve patient outcomes. CEA sets the standard for professional development with its commitment to scientific rigor,

innovative formats, sophisticated marketing to drive healthcare professional awareness, and engagement techniques

grounded in adult learning principles. With its expansive reach across the healthcare team, CEA drives healthcare

excellence across the care continuum.

This position independently manages the logistics, production, and successful execution of a variety of digital medical

education events, including live webinars, full and half day live streams, and hybrid conferences and symposiums.

Job Responsibilities include the following, other duties and responsibilities may be assigned:

• Laise with internal and external stake holders throughout the life cycle of the event

• Attend kick-off and status calls to gather information on objectives, format, technical requirements, and

required platform features.

• Identify and recommend virtual meeting formats and features to achieve desired meeting output.

• Develop the detailed run of show outlining the agenda and timing.

• Configure digital platform, to include polling, resource center, breakout rooms, faculty lower thirds, and

incorporating brand guidelines including logos and brand colors.

• If required, provide platform layout screenshots for client med/legal review.

• Consolidate and collect virtual event content and assets.

• Coordinate with third party production vendors and oversee the custom build and design of their platform.

• Conduct pre-event platform testing to ensure all features are configured properly.

• Manage faculty scheduling and calendar invitations, provide platform access links, slide review scheduling, and

payment processing communication.

• Organize and run technical rehearsals to acclimate presenters with the platform and its features, ensure all

equipment is tested and functioning properly, and address any concerns.

• Manage and orchestrate day of virtual event production and technical support.

• Welcome presenting faculty in the virtual green room, test their audio and video connections, ensure they are

comfortable with the platform presenting features.

• Manage presentation of content and poll launching

• Provide technical support and connectivity assistance for attendees.

• Rapidly troubleshoot platform issues as they arise.

• Track participant attendance and engagement during sessions to provide feedback to the internal team.

• Coordinate assets and data for post event reporting

• Provides thoughtful strategic event recommendations and optimizations based on event performance and

previous experience.

• Responsible for professionally representing CEA in an externally facing role to both Clients, faculty, and

healthcare professionals in a polished and flexible manner.

CEA Core Values 

Innovation – Creating, Leading Edge, Unique 

• Demonstrates an openness to new ideas or strategies. 

• Requires supervision support for new tasks and seeks to understand strategy. 

• Brings innovative ideas forward for consideration. 

Passion – Driven, Focused 

• Adopts best practice to support our mission to improve patient lives. 

Integrity – Credibility, Fairness, Quality, Accuracy, Trustworthiness 

• Demonstrates self-awareness of strengths and looks for support for developmental strategies. 

• Adapts communication style to match situational needs; effectively articulates written or verbal information to

manager's cross-functional teams. 

• Proactively identifies challenges and problems and consistently develops solution-based strategies. 

• Executes priorities to execute and deliver on time and within budget. 

Team – Alliance of thoughtful people driven by our core values. 

• Embraces flexibility in work efforts to meet deadlines and budget. 

• Begins to influence other teammates and address their concerns to gain support to achieve project/department

goals. 

• Seeks opportunities to mentor others by sharing personal experiences. 

• Proactively impacts company and department goals.

Job Performance Measurements This position will be measured on:

• Achievement of assigned Gross Margin %

• Achievement of cost per meeting % reduction (virtual)

• Achievement of Learner Satisfaction % goal (virtual)

Qualifications:

• Bachelor’s Degree preferred.

• Experience: 2-4 years digital meeting planning and execution

• Experience creating and managing programs on virtual platforms. Zoom experience required.

• Experience in digital medical education events or pharmaceutical meetings preferred.

• Must be extremely organized, possess superior attention to detail and problem-solving skills.

• Must have excellent written and verbal communication skills and well-developed interpersonal skills.

• Ability to multi-task, prioritize workload and meet deadlines.

• Successful performance in a cross-functional team environment with natural affinity for working collaboratively

across teams, cultures, and experience levels.

• Ability to work well under pressure.

• Personal qualities of integrity, credibility, and commitment to the Learner Experience

• Highly proficient in Microsoft Office Suite and ability to learn new technology platforms.

• Ability to work non-traditional hours such as early mornings, evenings, and weekends up to 30%

• Position is remote, proven ability to work from home is a plus.