*Legal Intake - Receptionist - (HR31133G)

Job Title: Legal Intake - Receptionist
Location: Remote (PST Time Zone)
Salary Range: up to 1000 USD

Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (PST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

Sagan represents a small, fast-paced personal injury law firm that handles a high volume of potential client inquiries. The firm values professionals with strong communication skills and a high-energy approach to client interactions.

Position Overview:

We are looking for a Legal Intake - Receptionist to manage incoming calls and online inquiries, ensuring that potential clients are properly vetted and directed to the appropriate legal team. The ideal candidate has exceptional verbal communication skills, a strong ability to assess and qualify leads, and a proactive approach to handling client interactions.

Key Responsibilities:

• Answer all incoming calls and qualify potential clients (90% of calls are new client inquiries).
• Route non-client calls to the appropriate team members.
• Monitor online lead sources and inbound web queries, ensuring timely follow-ups.
• Provide a professional, warm, and efficient client experience.

Qualifications:

• Fluent English with minimal accent (highly important for clear communication).
• Must speak Spanish (bilingual proficiency required).
• Strong verbal communication and active listening skills.
• High-energy, go-getter personality with the ability to work independently.
• Ability to assess and qualify potential clients based on firm criteria.
• Basic tech proficiency (training provided for specific software).

Nice-to-Haves:

• Previous experience in customer service, call center, or legal intake roles.
• Familiarity with legal terminology or client intake processes.

Why Join Us?

• Career growth potential: Opportunity for upward mobility within 1824 months for high-performing team members.
• Fast-paced, engaging environment: Work closely with a law firm that values efficiency and professionalism.
• Remote flexibility: Work from anywhere while keeping a structured schedule.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and an introductory video in English format.