ReadyNow Patient Experience Liaison

OTSUKA - PEOPLE CREATING NEW PRODUCTS FOR BETTER HEALTH WORLDWIDE

Are you looking to help patients gain access to their medications? Are you looking to help patients with understanding their current therapies? Are you interested in being customer focused discussing clinical and disease state education?

We are looking for talented individuals to join our ReadyNow Therapeutics Development Program! If you love a fast-paced, ever-changing, challenging, customer centric and patient focused environment, and have a desire to experience living in different parts of the country, this may be the perfect opportunity for you.

Watch this short video to hear about this innovative program:

HOW IT WORKS

In our 24-month program, you will join a team of emerging professionals and participate in multiple rotational assignments across the country. Each rotation is designed to deepen your understanding of hospital operations and the critical aspects of patient flow, particularly in mental health, and how these impact continuity of care when patients move from inpatient settings to outpatient environments. After completing each rotation, your next assignment will be determined by current business needs, with the goal of eventually earning a permanent territory placement at Otsuka Precision Health.

All applicants must be committed to up to 24 months of travel rotations nationwide.

What’s Your Ultimate Goal?

Your goal is to earn a permanent placement as an Associate Patient Experience Liaison within a key territory at Otsuka Precision Health.

In this role, you will:

·        Collaborate with your Regional Patient Lead and the broader Otsuka field team.

·        Demonstrate excellence by optimizing patient transitions and continuity of care.

·        Build and maintain professional relationships with internal teams and local care sites.

·        Leverage your hospital experience and understanding of patient flow, especially in mental health settings, to improve patient continuity of therapy.

·        Improve the patients experience as they transition from inpatient care to outpatient clinical settings.

Permanent placement is earned through demonstrated success, collaboration, and a commitment to improving the patient experience.

What You Need to Have

Education:

·        A minimum of a Bachelor’s degree from an accredited four-year college or university (or equivalent if education was obtained outside of the United States).

Experience & Skills:

·        Preferred hospital experience with an understanding of patient flow, particularly within local mental health ecosystems.

·        Preferred 2-5 years of post-college work experience in healthcare.

·        Preferred 0-2 years of industry experience (pharma, devices, etc.).

·        Strong computer skills; excellent time management, organizational, and planning abilities.

·        A demonstrated ability to establish and build relationships.

·        Strategic thinking skills to identify and deliver solutions that meet customer needs.

·        A natural curiosity and problem-solving ability to anticipate and address evolving challenges.

·        Flexibility in personal and leadership behaviors based on situational needs.

·        A strong sense of self-motivation and drive to succeed.

·        Humility, transparency, and credibility in communication and actions that align with ReadyNow standards.

·        Effective communication skills across various mediums, including email, face-to-face interactions, and virtual platforms.

·        High proficiency in Microsoft Office products.

·        A valid Driver’s License and a good driving record in accordance with Otsuka policy.

What You Receive

Industry Experience:

·        Gain valuable experience within one of the top global healthcare companies.

Professional Development:

·        Access to personal and professional growth opportunities.

Healthcare Insights:

·        In-depth exposure to pharmaceutical market dynamics and the healthcare industry, with a focus on optimizing patient transitions.

Benefits:

• Enjoy competitive benefits click here for more information

At Otsuka Precision Health, we’re committed to improving patient care by ensuring smooth transitions from inpatient to outpatient settings. If you have a background in hospital settings, a passion for patient flow, and a desire to enhance continuity of care, particularly within mental health ecosystems, we encourage you to apply and become a vital part of our ReadyNow Patient Experience Liaison team.

Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.

Minimum $93,266.00 - Maximum $133,430.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws.

Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka.

Statement Regarding Job Recruiting Fraud Scams

At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives.  They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.

Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.

To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.

Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov,  or your local authorities.

Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities.  All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property.  No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.