SVP, Senior Credit & Special Assets Officer

Position Summary:

This role is responsible for managing Technology Credit Union’s (Tech CU’s) credit risk exposure and ensuring compliance with all policies and procedures relating to credit activities. Areas of responsibility include, but are not limited to, loan underwriting standards; servicing activities for commercial; loan analysis support; approval processes; appraisal services; credit administration; loan and credit reviews; loan loss provisions and allowance for loan and lease loss methodology; portfolio strategy; annual review and approval of all policies and procedures relating to credit and lending guidelines; and loan collections, workouts and special assets. 

In collaboration with the Executive Committee (EC), and designated as a business leader and enabler, the role carries accountability for directing the credit culture and practices of Tech CU, for enforcement and oversight of all credit policies and asset quality, for managing credit-related capital risk and concentration, while supporting efforts to serve the credit needs of customers.  This position shares responsibility with the CEO for the promotion of the Tech CU's public image, for providing quality member services, for ensuring the overall protection of member information and for broadening the member base and organizational value.  Serves as a member of the Executive Committee, Enterprise Risk Management Committee, Senior Credit Committee and other committees as required.

Management Functions

• Supports the key strategic imperatives of Tech CU.
• Establishes and reviews KPI (key performance indicators) and OKR (objectives and key result) metrics providing oversight to the attainment of current business priorities.
• Establishes and maintains a system of internal controls and security measures to insure maximum safety and soundness, consistent with operating objectives and maintenance of Tech CU’s resources.
• Ensures that staff and direct reports receive applicable regulatory training.
• Monitors Tech CU’s performance against approved goals and objectives, as well as federal and state regulatory standards and Tech CU's policies and procedures. Ensures reporting business units are in compliance.
• Participates with Executive Committee members in addressing major issues, setting annual objectives and providing strategic direction, as well as preparing budget forecasts and expense controls.
• Provides oversight to the delivery and attainment of current business priorities.
• Shares responsibility with senior management for achieving the corporate goals.

Credit Administration

• Reviews and approves/declines significant credits/loans, either through delegated lending authority or as Chair of the Senior Credit Committee and member of the Asset Liability Committee (ALCO).
• Determines policies and strategies that maximize profit and asset growth, minimizing credit losses and related risk exposures.
• Directs data analysis, credit scoring and due diligence procedures.
• Recommends credit limits on customer accounts and special credit arrangements.
• Accountable for the oversight of delinquent loans to mitigate problem credits and reduce/eliminate risk of loss.
• Collaborates with Finance Division to ensure adequate provisions for loan losses and appropriate Allowance for Loan and Lease Loss (ALLL) methodology.
• Coordinates with Enterprise Risk Management to ensure that credit-related issues identified by formal audits, loan reviews and/or regulatory examinations are addressed effectively and timely.
• Selects independent third-party vendors to conduct external loan review.
• Provides credit-related guidance to ensure compliance with federal and state regulations and authorities.
• Collaborates with loan origination units to provide guidance on credit underwriting and credit training.
• Meets with prospective and existing borrowers as appropriate.

Supervisory Functions

• Establishes scope of authority, schedule and responsibility for direct reports.
• Engages with direct reports and peers to align goals with organizational goals and objectives, establish performance metrics, provide feedback and develop talent.
• Manages and monitors budget to maximize operating efficiencies.
• Reviews and responds to issues identified in audit and regulatory reports.
• Supports established policy and procedures, recommending changes as needed.

Work Schedule

• Full-time; typically 40+ hours/week
• Flexible within core business hours, Pacific Time, M-F
• Occasional extended early morning or late evening hours, and weekends, typically with advance notice

Workplace Essentials

• Supports Tech CU’s Mission and Vision and consistently demonstrates Tech CU’s Values (Accelerate, Collaborate, Innovate and Cultivate).
• Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans.
• Complies with Tech CU policies and procedures.
• Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace.
• Complies with requirements imposed by federal, state and local regulatory agencies.
• Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors.

Education:       Bachelor's Degree in Business, Finance or Economics.  A Master's Degree in Business (MBA) is preferred.

Experience:     12+ years' increasingly responsible experience in business/finance related disciplines, such as commercial, real estate, or consumer lending and collections management in a financial institution. 

Knowledge/Skills/Abilities:

• In-depth knowledge of bank/credit union operations and regulatory environments.
• Extensive knowledge of underwriting a wide variety of loans, including but not limited to commercial, consumer and real estate loans.
• Extensive knowledge of loan risk rating, portfolio monitoring, asset recovery, and loan workouts.
• Strong leadership, credit management, and analytical skills.
• Strong business writing and presentation skills.
• Strong verbal communication skills
• Excellent analytical skills.
• Strong leadership and motivational skills [ability to inspire a team along a common goal]
• Proven ability to develop strong management subordinates and effectively execute management succession plans.
• Strong service, team and employee development orientation.

Licensing/Certifications:   Upon employment, must enroll and maintain registration with Nationwide Multistate Licensing System (NMLS) under Tech CU’s company registration.

Travel:  May be required to travel occasionally to other Tech CU locations or to attend offsite training, meetings or events, typically with advance notice. Occasional overnight travel with advance notice.

Typical Working Conditions:  Office environment with interaction with a variety of internal and external parties. May work remotely as determined y business need and individual performance.

Equipment Used:  Routinely uses standard office equipment, including computer, phone, copier and other devices.

Physical Requirements:   This position requires:

• Speaking and listening to interact with internal and external parties in person or via phone
• Reading a computer screen and performing keyboarding tasks for up to 70% of the day
• Sitting at desk and/or conference table for extended periods of time
• Mobility to attend meetings within office building and offsite

EQUAL EMPLOYMENT OPPORTUNITY

Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This is a grade 112 position, with a salary range from $231,500 to $368,500 with bonus potential of 25%. The anticipated range for new hires is between the low-end and midpoint of the range, depending on experience. Tech CU is a pay-for performance organization that benchmarks base pay to the 50th percentile of our market and we provide incentivebased compensation aligned with successful accomplishment of individual and corporate goals. The salary mentioned
above is based on working in San Jose, CA. Salaries are based on the geographic location in which you live if working remotely.

Additionally, Tech CU provides health care benefits, life and disability insurance, 12 paid holidays and 401k with a company match; along with employee paid voluntary benefits. 8.62 Paid Time Off (PTO) hours accrue per bi-weekly paycheck (28 days per year) and will increase with length of service. Eight hours of Voluntary Time Off (VTO) are granted to full time employees annually to dedicate time to charitable organizations. Leaves of absences are available in
adherence with state and federal regulations.