Job description

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.

About the Role
We are looking for a highly proactive, independent, and results-driven Senior UX Designer to take full ownership of the user experience across our e-commerce platform. This role requires someone who can work autonomously to research, design, and optimize both mobile and desktop experiences, collaborating closely with the marketing team while ensuring data-driven improvements.

If you’re passionate about creating seamless, high-converting user journeys and thrive in an independent, fast-paced environment, we’d love to hear from you!

Key Responsibilities

Own the end-to-end UX process, from user research to wireframes, prototypes, and high-fidelity UI mockups.
Conduct user research, analyze behavioral data, and identify pain points to improve usability and conversion rates.
Optimize mobile and desktop experiences, improving navigation, page speed, and overall usability.
Collaborate with the A/B Tester to experiment with different layouts and refine designs based on performance.
Work closely with marketing and developers to implement data-driven design improvements.
Ensure a smooth, intuitive user journey from landing pages to checkout.
Maintain a strong focus on e-commerce KPIs, conversion rate optimization (CRO), and engagement metrics.

Skills & Experience Required

5+ years of UX design experience in e-commerce (Shopify experience is a plus).
Strong portfolio showcasing mobile and e-commerce UX projects.
Advanced proficiency in Figma, Adobe XD, or Sketch.
Hands-on experience with A/B testing tools, heatmaps, and user session analytics.
Ability to work independently, take ownership of UX strategy, and drive initiatives without constant supervision.
Strong understanding of conversion optimization, user psychology, and usability best practices.
Advanced English proficiency (written and spoken) – clear communication is a must.

Nice-to-Have

Familiarity with Shopify Liquid or front-end coding.
Experience working with CRO (Conversion Rate Optimization) specialists.
Background in performance-driven UX design for high-traffic e-commerce stores.

Why work for Launchpad?

100% remote
People first culture
Excellent compensation in US Dollars
Hardware setup for working from home
Work with global teams and prominent brands based in North America, Europe, and Asia
Training allowances
Personal time off (PTO) for vacations, study leave, personal time, etc.
...and more!

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

Are you ready to elevate your career at Launchpad? We want to hear your story! Contact us today.

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