Key Responsibilities
The Sales Director will be responsible to:
· Scoping the business opportunity across countries and client segments.
· Identify the client opportunities for digitization while analyzing prospective client needs, propose recommendations that highlight where our unique value proposition can be relevant, and/or developing new service capabilities.
· Strategize on origination for responsible portfolio (e.g., region, prospect group)
· Pre sales origination for responsible portfolio
· Work closely with internal teams to build and present bespoke presentations to accelerate the sales process
· Arrange product demos to potential clients to ignite interest and engagement in the Traydstream platform
· Negotiate contract terms and close sales with clients
· Oversee client RFPs and/or Risk Analysis requests to ensure all product information and recommendations address our clients’ requirements
· Oversee creation of proposal documents and providing clients with detailed pricing quotations and accurate cost calculations
· Manage and execute pilots, mandates, and oversee implementations and integrations for new clients
· Prepare new client collateral to address new releases
· Directly communicate with clients and resolve hurdles to ensure deliverables are met on time and on budget
· Represent the voice of the customer to internal teams and ensuring client feedback is shared and understood by our relevant teams
· Work closely with the Operations teams to ensure smooth & seamless processing of transactions
· Identify and document platform risks and facilitate risk management strategies with internal product and technology teams
· Collect and analyze data to learn more about client transactions and processes
· Identify cross selling opportunities across client accounts
· Support client training initiatives (both onsite and virtually) on how to use our platform
· Support resolving tickets, client inquiries and issues in a timely manner
· Manage client renewal dates and rates in a timely manner
· Ensure finalisation of documentation in alignment with legal counsel for renewals
· Work closely with Implementation & Operations to ensure that onboarding is in line with the contractual terms of the client / BAU processing and SLAs are adhered to.
· Prepare for new release notes & walkthrough for clients
· Provide feedback consistently to Product and Technology development teams, in constantly improving the current offering and building new products and services.
Lead a team of capable, and high-powered Managers and Analysts for the region who would help originate, cross sell and spearhead accounts in the corporate and Banking client space
Requirements
· 10+ years of experience in Trade Finance and Cloud based solutions
· A proven history of meeting sales targets and boosting profitability
· Demonstrable experience in negotiation and meeting client requirements
· Solid understanding of budgeting and reporting on progress
· Knowledge of performance evaluation techniques and metrics
· Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships
· Outstanding organizational and leadership skills
· Ability to collect, track, and analyze large amounts of data
· Strong vertical and lateral thinking abilities
· Excellent active listening skills
· Ability to build rapport and collaborate with internal cross functional teams and external client teams.
· BSc/BA in business administration, sales, or relevant field
· Exceptional strategic thinking and problem-solving skills.
· Demonstrated success in scaling operations, achieving profitability through monetization, and driving growth in a rapidly growing / dynamic environment.
· Strong understanding of the banking or trade finance industry is highly desirable.
· Exceptional strategic thinking and problem-solving skills.
· Exceptional leadership capabilities to drive engagement, retention, and a track record of building and leading high-performing teams.
· Experience working in Investment Banking, Private Equity, Insurance or FX industries is a plus.
· Working knowledge of Salesforce or an equivalent CRM system
· Self-starter and driven with an ability to inspire and nurture.
Benefits
We’re a company on an ambitious mission. We work hard, and we’re proud to offer our team generous benefits to support them both professionally and personally.
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