Business Operations Analyst - Exchange Optimization (Remote)

Your career starts now. We’re looking for the next generation of healthcare leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

About this job:

The Exchange Business Operations Analyst reports to the Exchange Business Optimization Manager and is responsible for supporting optimization efforts across all Exchange markets. This includes but is not limited to developing and maintaining functional process documents, coordinating with the various cross-functional teams and stakeholders to gather and interpret data to solve problems, and assisting in uncovering key insights that lead to well-informed business decisions.

Responsibilities:

• Gather and analyze data for operational optimization efforts
• Develop data-driven reporting and identify opportunities for operational efficiencies
• Ensure accuracy in data analysis and recognizing anomalies or errors in data
• Present analysis, ideas, and positions in writing in a clear and concise manner
• Support the manager in the review of data related to enterprise operations performance.
• Responsible for collaborating with the business functional teams to implement, support, and sustain Exchange member communications
• Collaborate with the corporate communications team to ensure the accuracy of member-facing materials
• Create and maintain repositories for ongoing optimization and communication efforts
• Manage departmental SharePoint site
• Other duties and responsibilities as assigned.
  
  

Education & Qualifications:

• A bachelor’s degree or 5 years of equivalent work experience.;
• 1 to 3 years of working knowledge of project management and process improvement experience.
• Organizational skills to complete multiple projects on time and within scope.
• Strong data mining, analytical, and data presentation skills and the ability to produce meaningful output.
• Healthcare or managed care experience is a plus.
• Proficiency in Microsoft Office Suite, SharePoint, Visio, Tableau, BI tool, and Facets.;
  
  

Diversity, Equity, and Inclusion

At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions include remote options, hybrid work schedules, competitive pay, paid time off, holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k) tuition reimbursement, and more.