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At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.
The ACA Reporting Business Analyst is part of a small, focused team with representation from compliance, service center, BOC, project managers and business analysts. The team is responsible for driving, streamlining and improving the ACA reporting process with the IRS for our entire health and welfare outsourcing administration business. This work is highly visible and dynamic and requires flexibility and creative problem solving. You will serve a key leadership role on a shared services team, and you will be a link to our internal client teams, external vendors, and, in some cases, external clients. You will contribute to the implementation, ongoing support and process improvement of the 6055/6056 reporting services. You will also consult with internal client teams concerning implementation best practices, provide ongoing technical support, and train client team members. You will have the opportunity to develop your technical, analytical, problem solving, leadership, communication and consulting skills in a small, focused team while serving a multi-million-dollar health and welfare outsourcing business.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Responsibilities
Excellence
Consult with internal compliance experts, clients and consultants to identify technology business needs as they relate to the implementation, support, and process improvements of health care reporting services
Provide value-added consulting to clients and client teams based on outsourcing implementation best practices
Translate business needs into actionable programming and process steps:
Identify enhancements, test new functionality in monthly and quarterly deployments in the ACA Reporting tool.
Analyze, define and document project requirements and business processes
Develop systems specifications, process flows and conversion strategies
Create and maintain technical and functional user documentation
Develop and maintain comprehensive test plans
Perform comprehensive unit testing with system developers for overall functionality and technical quality of deliverables
Troubleshoot technical issues and problems, partnering with developers
Train client teams on use of systems
Define and update system tables as needed
Ensure systems perform according to project specifications
Provide ongoing technical support to clients and client teams:
Contribute to the development of new tools, processes and solutions to streamline the health care reporting requirements
Follow protocols and quality standards in the development and deployment of solutions
People
Partner and communicate effectively in a team environment with consultants, developers and other team members
Participate in local, regional and national meetings as requested
Clients
Contribute to successful project management:
Assist in drafting project plans including objectives, timeline, deliverables, newsletters, budgets and quality standards
Monitor progress against project plan and communicate status to project manager, lead consultant or as appropriate
Raise appropriate issues to project managers and consultants
Develop a trusted advisor relationship with client teams through effective communication and efficient, quality execution of projects
Directly contribute to clients’ success through applying technical expertise
Financial
Meet team revenue and efficiency goals as defined by your manager
Support the generation of new business as part of the broader team
Develop new business opportunities and enhance existing relationships
Work within prescribed budget for project plans
Required profile
Experience
Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.