Senior IT & Facilities Lead

About Panasonic Well:  

Panasonic Well is a venture and business incubator from the Panasonic Group focused on pioneering new health and wellness solutions by connecting hardware, software and services through industry-leading, responsible AI. We are committed to building an ecosystem of technology that improves well-being for every generation.

Panasonic Well operates in the US as Panasonic Well LLC and in Japan as a division of Panasonic Holdings Corporation.

About The Role:

Panasonic Well is seeking a strategic and hands-on IT & Facilities Lead to oversee IT services, office facilities, and daily workplace operations. In this role, you’ll ensure employees have the technology, tools, and workspace they need to thrive. You’ll work cross-functionally to optimize IT systems, enhance workplace efficiency, and support a seamless employee experience.

What You’ll Get To Do:

• Lead the IT and Services organization, process and technologies.
• Supervise facilities and office services staff, maintaining a well-functioning workplace.
• Mentor junior team members and share knowledge with the larger organization.
• Manage IT infrastructure and helpdesk support to ensure smooth operations. 
• Configure and support Enterprise Network environment. 
• Manage windows workstation rollout while supporting existing apple workstation configurations.
• Administer identity management solutions such as Okta. 
• Automate deployment and management of cloud resources and applications.
• Responsible for license management/reclamation for software and hardware asset management oversight.
• Drive continuous improvement of IT, Helpdesk and Facilities services.
• Mature the organization and functions from present reactive mode to a proactive services model
• Establish and manage operational metrics during continuous improvement through automation, measurement and application of best practices.
• Oversee IT onboarding/offboarding, device provisioning, and vendor relationships. 
• Develop and implement IT policies, security protocols, and best practices. 
• Maintain a safe, efficient, and well-functioning office environment. 
• Collaborate with cross-functional teams, including those in Japan, to drive technology process improvements.

What You’ll Bring:

• 5+ years of experience in IT management, facilities operations, or a related field. 
• Strong technical expertise in IT infrastructure, security, and support services. 
• Experience managing office facilities, vendor relationships, and workplace operations. 
• A proactive, problem-solving mindset with a focus on service and efficiency. 
• Ability to balance hands-on technical work with strategic planning. 
• Strong communication and collaboration skills to work across teams. 
• Experience in a high-growth or fast-paced environment is a plus.

What We Offer:

The future of work at Panasonic Well is flexibility. Like many other leading Silicon Valley based businesses, we follow a hybrid workplace model post-pandemic. We believe this model is consistent with our goals of fostering a highly collaborative culture, promoting employee well-being, and developing a workplace that is engaging, equitable, and innovative.  

Local (Bay Area) employees are expected to come into the office on Mondays & Wednesdays and this role may require in-office participation other days of the week. Fully remote (Work From Home) employment may be available for select positions. For this position, you may be required to work in the office more than two days a week, depending on business needs.

Grade level and salary ranges are determined primarily through the scope and complexity of the role along with a review of the applicant’s experience and skills, as well as alignment with geographic market data and equity with other team members.

Employee benefits include:

• Competitive compensation 
• Comprehensive benefits (Medical, Dental, Vision, HSA, FSA)
• 401(k) with employer match 
• Life & Short Term Disability Insurance
• Supplemental Medical Coverage
• Unlimited Vacation & Accrued Sick Leave 
• 12 Company Holidays 
• Paid Maternity & Parental Leave
• Paid Caregiver Leave 
• Employee Assistance Program
• Group and 1-on-1 Career Coaching
• Pet Insurance
• Casual Dress Code
• Catered Lunch & Snacks 
• Discounts on Panasonic products
• Company Social Events

We are proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. All candidates must have valid authorization to work in the U.S. Thank you for your interest.