Job description

JOB DESCRIPTION

Somos a Tech Mahindra, empresa do Grupo Mahindra, uma multinacional Indiana e está presente no Brasil e em +90 países. Somos mais de 120.000 profissionais que nos ajudam a conectar experiências.

A Tech Mahindra representa o mundo conectado, oferecendo experiências de tecnologia da informação inovadoras e centradas no cliente, permitindo que empresas, colaboradores e a sociedade cresçam.

Nós realmente acreditamos que a tecnologia torna isso possível, mas são as pessoas que fazem isso acontecer. Diversidade Cultural, de Gênero e de Habilidades se alinham nos nossos pilares do Rise e nos permite "Diversidade de Pensamentos", que capacita nossos stakeholders a crescer.

RESPONSIBILITIES AND ASSIGNMENTS

Join our multinational team as a seasoned Linux & Cloud Admin responsible for providing L3/L4 expert support Linux ( SUSE and Redhat ) and

Windows OS, Hosted in hyperscaler platforms ( Azure ,GCP,AWS,IBM Cloud ) and SAP/Customer On-prem DC .

Key Responsibilities:

Ensure 24/7 availability of SAP systems within the SAP ECS environment, responding promptly to alerts and incidents in the Linux OS and

infrastructure layers across Hyperscalers and SAP Data Centers.

Act as the L3/L4 escalation contact for critical production issues, strictly adhering to change management protocols during service request

execution.

Optimize standard operating procedures by leveraging automation techniques and implementing automation solutions to enhance platform

operations, efficiency, and reliability.

Lead continuous improvement initiatives to enhance cloud services for SAP Applications, emphasizing scalability, security, and performance.

Collaborate with a diverse, multinational team to deliver world-class cloud services tailored to SAP Applications for global enterprise customers.

Contribute to designing and implementing strategies to optimize the customer experience and ensure compliance with service level agreements

(SLAs).

REQUIREMENTS AND QUALIFICATIONS

WHAT YOU'LL BRING

8 -12 years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting

and resolving complex issues.

Proficiency in networking encompassing TCP/IP, IP routing, NAT, and firewalls.

Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP proxies

Hands-on experience in administering hyperscaler environments which includes managing compute and storage

Hands-on experience in administering hyperscaler network infrastructure, including VPCs, subnets, route tables, security groups, NSGs and NAT

gateways.

Hands-on experience in administering and manging Containers and Kubernetes Cluster

Hands-on experience in tools like Nagios, Prometheus Service now

Strong comprehension of IT security practices, particularly in OS hardening techniques.

Proven track record in scripting languages ( PowerShell, Linux Shell, Perl, Python, Go, .) and adeptness with server automation tools like Ansible

Quem Somos ?

Somos parte do Grupo da Mahindra, empresa no valor de 21 bilhões de dólares, que emprega mais de 240.000 pessoas em mais de 100 países. O Grupo opera nas principais indústrias que impulsionam o crescimento econômico mundial, desfrutando de uma posição de liderança em tratores, veículos utilitários, after-market, tecnologia da informação e resortes de férias.

Nossas plataformas de inovação e recursos reutilizáveis conectam-se através de uma série de tecnologias para entregar um valor tangível para os nossos clientes.

A Tech Mahindra representa o mundo conectado, oferecendo serviços e soluções de tecnologia da informação, inovadoras e personalizadas de acordo com a necessidade de cada cliente, permitindo que empresas, parceiros e a sociedade Rise™, trabalhem juntos.

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