Job description

We are seeking a dynamic and highly organized Project/Account Manager with Product Management skills to lead client accounts and projects, ensure consistent value delivery, and drive lasting relationships.

This role requires a proactive approach and exceptional relationship management.

Responsibilities:

1. Relationship Management:

Build and maintain trusted relationships with clients and cross-functional delivery teams, ensuring clear communication and alignment on project goals.
Act as the primary point of contact for clients, providing regular updates on project status, addressing any concerns, and managing expectations.
Foster a collaborative environment with clients and stakeholders, encouraging a partnership approach to achieve mutual success.

2. Project Management:

Oversee the end-to-end project lifecycle, from initial scoping to delivery, ensuring projects are completed on time, within scope, and within budget.
Develop, execute, and continuously improve project plans, timelines, and resource allocation.
Anticipate and proactively manage project risks, adjusting as needed to meet changing client and business requirements.

3. Product Management:

Engage with clients to understand their business needs, offering insights and guidance on product improvements that add value and drive growth.
Collaborate with development and design teams to translate client feedback into actionable product requirements, enhancements, and features.
Prioritize and manage product backlogs in alignment with client goals and strategic objectives.

4. Financial & Account Health:

Maintain account financial health by monitoring margins and other KPIs, ensuring project profitability.
Identify opportunities for up-sell and cross-sell, supporting the growth of client accounts through continuous improvements and tailored solutions.
Regularly report on account performance and project status to internal stakeholders, highlighting successes, challenges, and areas for potential growth.

We offer:

Flexible Working Hours: Adapt your schedule to maintain a healthy work-life balance.
Remote Work: Work from anywhere that suits you best.
Paid Time Off: Enjoy 45 days of personal time each year, including:
- 10 sick leave days
- 20 vacation days
- 4 extra days off (one per quarter)
- 11 public holidays
Learning and Development: Partial compensation for courses and conference participation.
Health and Wellness: Partial compensation for sports memberships.