Product Designer

The role 

We’re hiring a Product Designer for the Analytics, Compliance, and Security team. You will lead the design of new analytics and reporting functionality, which is critical for customer satisfaction and retention.

We’re looking for a well-rounded product designer with strong skills in visual design, interaction design, product analysis and user research. A background in data visualization design will be especially beneficial for this role.

As part of our product design team, you’ll report to the Director of Product Design and will be the fourth member of our product design team. You will work closely with your product squad—a product manager, an engineering manager, and 5 to 8 engineers—to help shape the future of our platform.

Responsibilities

As a Product Designer, you will: 

• Analyze user behavior using tools such as Mixpanel to identify opportunities to improve users’ experience. 
• Proactively conduct user research to understand our customers' preferences and pain points. Conduct usability testing to validate design solutions. 
• Use Figma to create prototypes and high-fidelity designs. 
• Ensure your designs are annotated with functional specifications that communicate to engineers how the designs will function and behave.
• Maintain consistency in the product by using standard design patterns from our design system. Contribute new patterns and variants to the design system when needed.
• Solicit and incorporate feedback from users, PMs, engineers, and other stakeholders on your designs.

Requirements

• A track record of delivering impactful solutions on complex web applications. 
• Experience connecting their work to product metrics and business goals. 
• 5+ years of product design experience, ideally on a SaaS product design team, as an individual contributor working collaboratively with product managers and engineers. 
• A portfolio that showcases the impact your work has had and your interaction design, visual design, and user research skills. 
• Strong ability to partner with product management to align your priorities with the product roadmap. 
• Proficiency in Figma and working with and contributing to an established design system.
• Experience conducting user research activities such as interviews, usability testing, and surveys to inform design decisions.
• Excellent time management skills with the ability to prioritize your workload effectively to deliver high-quality work on time with minimal supervision.
• Strong communication and collaboration skills with the ability to effectively articulate design concepts and rationale to stakeholders at all levels. 
• A few hours of overlap with EST. Whilst we try to keep scheduled meetings to a minimum, for this role, it’s essential you attend planning and retro meetings with your colleagues. Typically, these will occur between 9am to 2pm EST.

Benefits Section 

Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at Level 3 ($138,500) or Level 4 ($169,000). The level is determined based on experience and our interview process.

Perks + benefits include:

• Profit Sharing
• Kit equity
• 401k with a 5% match
• Monthly medical benefits up to $1,950 a month toward premiums. Dental and vision premiums covered 100%
• $4,000 equipment allowance for your first two years, $3,000 budget every following two years
• Individual learning + development budget ($3,500/year)
• Gender affirming benefits
• Childcare benefit up to $3,000 annually
• Twenty (20) days of paid time off during each year of employment
• Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
• Ten (10) paid holidays a year
• Two weeks of paid sick time each year, including mental health + well being days
• Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
• Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
• Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
• Four-week, paid sabbatical after five years with the team
• Fantastic in-person or virtual retreats with the team twice a year

How to Apply

We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:

1. Portfolio review
2. 30 min - Recruiter screen
3. 45 min - Hiring Manager screen
4. 60 min - Project presentation with the team
5. 60 min - Culture Contribution Chat
6. Take-home test
7. 30 min- Wrap up with the Hiring Manager
8. Reference Checks

We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.