Director of Business Development

Position Title: Director of Business Development

Department:   Business Development

Location:          Remote

Reports To:     VP of Business Development

Installation Made Easy (“IME”) provides software solutions and process management that empower retailers and contractors to deliver home improvement installations to homeowners in a streamlined, consistent, and cost-effective manner. IME's senior leadership team brings over 100 years of combined experience in retail management and the home improvement industry.

We are looking for a highly technical and strategically-minded Director of Business Development to drive the execution of critical business initiatives. This role requires a strong grasp of technical project management, software development processes, and cross-functional collaboration to ensure that our initiatives meet the highest standards of efficiency, scalability, and innovation. The Director of Business Development will spearhead the development, planning, and execution of advanced home improvement programs, while maintaining strong relationships with retail partners, manufacturers, and other stakeholders.

The ideal candidate will be well-versed in business and software systems, able to work with technical teams to define and implement solutions, and adept at aligning business goals with technology to deliver measurable results. This position requires a dynamic leader who can manage both the strategic vision and the operational details to drive impactful outcomes.

Key Responsibilities:

• Collaborate with the VP of Business Development to define and implement strategic business initiatives that align with company objectives.
• Lead the development and execution of new programs, ensuring seamless integration with existing systems and processes.
• Define and manage project timelines, deliverables, and technical specifications for program initiatives, working closely with cross-functional teams.
• Oversee and coordinate technical development efforts, collaborating directly with the software development team to define, document, and prioritize system requirements, new features, and bug fixes.
• Develop comprehensive reports, timelines, and technical documentation to communicate project status, risks, and outcomes to senior management, stakeholders, and clients.
• Act as the primary liaison between the business, technical teams, and external partners to ensure smooth project execution and system integration.
• Maintain comprehensive project tracking and documentation, ensuring transparency and visibility into project progress and completion.
• Conduct technical demonstrations for retail partners to showcase new features and program updates.
• Collaborate with various departments to gather system and business requirements, prioritize work, and implement solutions across the organization.
• Partner with the Operations team to provide detailed analytical support and insights for retail partner performance and operational improvements.
• Work closely with retail partners to identify and troubleshoot software bugs, ensuring prompt resolution through collaboration with the software development team.
• Write detailed technical development requirements and user stories for system enhancements and bug fixes.
• Coordinate with manufacturing partners to ensure that marketing assets and copy are accurately provided to the marketing team for email campaigns and promotional materials.
• Maintain effective communication with internal operations teams to ensure they are up-to-date on new program features, system updates, and operational processes.
• Build and sustain relationships with retail partners, manufacturers, and affiliates through regular meetings and proactive engagement.
• Analyze internal workflows and recommend process optimizations to enhance operational efficiency and speed.
• Take on additional technical and business development responsibilities as needed to support organizational growth.

The Director of Business Development may be asked to perform additional tasks that are not listed above.  In addition, the list of primary responsibilities may change over time. This position description does not constitute an employment contract of any kind.

Requirements

• Bachelor's Degree in Business Administration or related field
• Proven experience in business development, project management, or product management, with a strong focus on technical solutions.
• Experience in a supervisory or leadership role
• Strong understanding of software development lifecycles, system integrations, and technical documentation
• Ability to manage multiple complex projects simultaneously, ensuring that they are delivered on time and within scope.
• Excellent communication and collaboration skills, with the ability to bridge the gap between business needs and technical execution.
• Strong problem-solving abilities with a focus on system improvements and process optimization
• Diligent, proactive and results-driven personality
• Strong computer skills, including Microsoft Office and Excel
• Knowledge of project management tools (e.g., JIRA, Trello, Asana) and software development methodologies (e.g., Agile, Scrum).
• Ability to prepare and present clear, concise and presentable reports to executive level management.

Benefits

Benefits to working with IME: 

• 100% remote work environment
• Employer provided equipment.
• Medical, dental, and vision insurance
• Health savings plan includes employer contribution to health savings account.
• Medical and dental flexible spending accounts
• Company paid basic life, short-term disability, and long-term disability insurance.
• 401K plan with employer match
• Company matches 100% of the first 4% of salary deferrals.
• All contributions, including employer contributions, are 100% vested immediately.
• Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
• Employee assistance program
• Pay on demand.
• Critical illness, hospital indemnity, group accident, and legal insurance
• Paid time off.
• And more!

We are an Equal Opportunity and Drug-Free Workplace

The Job Description is not an exhaustive statement of all duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications. The Job Description does not constitute an employment contract of any kind.