Job description

Who We Are

Spectro Cloud aims to make enterprise infrastructure boundaryless, from data center to edge and every platform in between. We provide solutions that help enterprises run applications on Kubernetes, their way, anywhere.

Established by a team of multi-cloud management experts and industry veterans with a track record of success, we're at the forefront of multi-cloud management solutions. What makes us stand out is our team's commitment and strong backing from industry-leading investors, driving our progress. Our collective focus is on delivering unmatched value that resonates with our customers, and you can take pride in being involved with it.

What’s The Job?

The Spectro Cloud Documentation & Education team is looking for a Technical Writer to join our experienced team of technical writers and education engineers. We are looking for someone passionate about simplifying complex topics and who wants to challenge themselves technically through hands-on experience with Palette, our Kubernetes management platform.

As a Technical Writer, you will focus on creating user-friendly content that meets our customers’ needs and concerns. In your day-to-day, you will work closely with developers, engineers, and other technical staff to understand and document the technology and software that we build at Spectro Cloud. You will create reference material, diagrams, and how-tos for our practitioners to help them gain a deeper understanding of the product. We believe in team and individual ownership, so you will work alongside other team members to build expertise in a product area.

We are a technical product, so we require individuals who are comfortable with developer workflows and using the same tools as developers: git, Kubernetes, command line interfaces, GitHub, containers, Docker, cloud providers, and Terraform.

This is a full-time, remote-first position open to Canada.

Qualifications and Experience

We don’t expect the ideal candidate to check every box, but the items below are things we look for when reviewing candidates. Do not let this discourage you from applying. We are looking for candidates with a growth mindset to join our team, so we are flexible with previous experience in this role.

Excellent communication skills, both written and orally
A self-starter with the ability to dive into technical features by themselves and create documentation
Experience in analyzing information architecture and restructuring content
Comfortable writing in markdown
Comfortable using developer tools such as git, CLIs, Docker, and GitHub
Comfortable working in a remote setting and with a remote-first culture
Familiarity with public cloud providers (AWS, Azure, GCP, Oracle)
Comfortable creating diagrams and visual resources to help the learning process
Displays a passion for learning and exploring new technologies

The Hiring Process

Your time is valuable, so we want to respect your time and the effort you put into the hiring process. The interview process is divided into four sections: a screening interview, a technical interview, a writing and information architecture discussion, and a culture and team fit interview.

Screening Interview— a 30-minute interview where we verify whether we are a good fit for each other. We’ll ask questions to learn more about your career experience and technical writing skills.

Technical Interview - a 60-minute interview where we verify your technical teaching capability, writing skills, and technical knowledge. We use a writing assignment to validate your teaching and writing capabilities. The writing assignment is not a pass or fail but instead utilized as an indicator to help us understand your current abilities.

Writing & Information Architecture - a 30-minute interview where we review your understanding of composing, writing, and structuring information.

Culture/Team Interview - a 30-minute interview. The questions here focus on your experience working in a team setting. Other questions check for organizational core values and culture fit.