Regional Coach

About this role:

Wells Fargo is seeking a Regional Coach with National Branch Growth & Enablement as part of Consumer, Small & Business Banking. This role will be responsible for improving branch network performance (productivity, efficiency, customer experience) primarily through the delivery of scalable workshops, along with targeted coaching (new DMs), all focused on management routines, behavior skill development, affluent, small business and partner product activities

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

Deliver Workshops

•Coordinate logistics and facilitate pre-developed workshop content in person (and at times virtually), to support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent activities, small business, partner products, and other priority topics (e.g., transformation of operating model in branches).

•Topics will be determined according to local business opportunity and/or national focus as directed by NBN leadership.

Coach Select DMs

•Conduct branch visits to coach the behavior framework, management cycle, and affluent activities with select DMs (i.e. new DMs identified by Region Executives) to support their understanding and execution of the behavior framework, management cycle, affluent priorities, small business priorities, and other focus areas.

Support Branch leadership in identifying opportunities and providing feedback

•Identify opportunities and align with Regional Executives and District Managers, leveraging workshop/branch observations and feedback to implement simple actions to boost success.

•Lead resource in how to effectively execute and leverage behavior framework, management cycle, affluent, basic small business activities, and referrals to other partner products.

•Support district managers in facilitation of District Manager-led Branch Manager meetings.

•Consulted by Regionals and District Managers on performance evaluations for Branch Managers and other bankers.

•Support customer and employee-facing pilots and rollouts as needed, including gathering feedback and learning what works/what doesn’t.

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Proven ability to coach others, driving behavioral change and large-scale training intrinsics

•Strong coaching, partnership, and influence skills to guide prioritization and effective skill execution at multiple levels (without direct authority)

•Ability to communicate the why, show coach, practice, and guide effective behavior execution to support employee development and success

•Proven written, oral, and presentation skills, including dynamic and engaging workshop facilitation to drive employee knowledge and skill

Knowledge of behavioral framework and how to drive performance in branches

•Expert understanding of the behavior framework, management cycle, and affluent activities, and how each leads to improved customer experience and business growth

•Understanding of the Branch P&L/scorecard and how to identify areas for improvement; fluent in data and prioritization of opportunities based on impact

•Broad understanding of how the bank branches operate

Highly organized in order to deliver in a dynamic environment with competing priorities

•Highly organized with strong detail orientation, ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic environment

•Effectively self-manage, using effective organizational capabilities and stakeholder engagement, managing simultaneous efforts while remaining agile to emerging priorities

Job Expectations:

• This position is not eligible for Visa sponsorship

• Ability to travel upwards of 50-75% of the time

• Reliable transportation

Posting Location:

• Seattle, Kirkland or Bellevue, Washington

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Required location(s) listed above. This role has been approved for 100% remote in the Alaska /Western Washington region.

Pay Range:

Washington: $96,600-$206,100 annually

Actual salary is determined by location, experience and qualifications of the job

Please note that the job posting may come down early due to volume of applicant

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.