Delta Follow Up Agents

Job Description:

As a Follow Up Agent at Delta, you will be instrumental in maintaining client relationships and ensuring continued satisfaction with our Medicare offerings. Your key responsibilities will include:

• Reaching out to clients for follow-up consultations to address any questions regarding their Medicare options.
• Providing timely information about plan updates, benefits, and options.
• Building rapport with clients to foster long-term relationships and client loyalty.
• Tracking all client interactions in our CRM system to ensure seamless communication.
• Collaborating with sales agents to enhance client care and service delivery.

Benefits:

• Competitive salary with performance-based incentives.
• Access to advanced tools and resources for successful client management.
• Ongoing training and development opportunities.
• Opportunities for career growth within the team.
• A supportive and collaborative work environment.

Requirements

• High school diploma or equivalent; further education is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple client follow-ups.
• Customer service experience, preferably in the insurance or healthcare industry.
• Self-motivated and detail-oriented with a passion for helping others.
• Ability to work both independently and collaboratively within a team.
• Familiarity with CRM systems and office software.
• Former athletes, law enforcement or military are strongly encouraged to apply.