Account Executive

Job Title: Remote Account Executive

Job Description:
We are seeking a proactive and organized Work From Home Account Executive to join our team. In this role, you will manage client accounts, ensure satisfaction, and facilitate communication between clients and internal teams. You'll enjoy the flexibility of working remotely from anywhere in the U.S. and be part of a collaborative team dedicated to providing excellent service and support.

Key Responsibilities:

• Serve as the primary point of contact for clients, addressing their needs and concerns.
• Build and maintain strong client relationships to ensure satisfaction and retention.
• Coordinate with internal teams to ensure client requirements are met.
• Manage client onboarding, explain service options, and provide necessary training and support.
• Monitor client accounts to identify opportunities for growth and improvement.
• Facilitate regular communication with clients through meetings, calls, and emails.
• Gather client feedback and work with teams to implement improvements.
• Prepare and present reports on client activities and outcomes.

Required Qualifications:

• High school diploma or equivalent.
• Proven experience in client relations, account management, or a related role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and manage your time effectively.
• Proficiency with CRM software and tools.

Preferred Qualifications:

• Associate's or Bachelor's degree in Business, Marketing, or a related field.
• Experience in a remote or distributed team environment.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot).
• Multilingual abilities are a plus.
• Knowledge of the insurance or financial services industry is advantageous.

Compensation & Benefits:

• Competitive salary: $50,000 - $70,000 per year, based on experience.
• Health Insurance (medical, dental, and vision), 401(k) plans, and paid time off.
• Flexible Work Arrangements: Options for remote work, flexible hours, and compressed workweeks.
• Professional Development: Training and career advancement.
• Performance Bonuses: Additional incentives based on performance.
• Employees will receive overtime pay for hours worked over 40 in a workweek.

Additional Information:

• This position requires legal U.S. work authorization.
• Remote position: Work from anywhere in the U.S.
• Flexible work hours may be available based on project requirements.