Account Executive

Overview:

The Account Executive is responsible for managing all operational and strategic work within a specific book of business. This role is responsible for developing   and maintaining strong client relationships for assigned accounts, achieving outstanding client satisfaction and reference-ability.  The primary role would be managing pharmacy insurance benefits and serving as the liaison between the client and MaxorPlus. Work activities include managing prescription benefit plans for employers, overseeing complex projects, supporting client benefit operations and reporting needs, resolving client and member issues, attending open enrollment meetings and/or benefit fairs, coordinating  pharmacy claims administration, managing accounts receivable,  assisting with finalist presentations, as well as contract renewal work including collaborating with underwriting and managing the reporting of Performance Guarantees.  Occasional overnight travel for client or company meetings may be required.

Equally as important as the operational duties noted above, additional responsibilities include preparing necessary data reports and strategic plans for renewing clients. The expectation is that this role is able to work with underwriting to prepare and deliver a client facing proposal.   As part of ongoing management as well as during the renewal process this role will analyze and deliver data and reports that demonstrate the value of Maxor plus products and service, providing consultative support to clients to support management of prescription drug spend.

Develop long term strategic plans for clients designed to ensure account retention and short term tactical plans to ensure customer satisfaction. Discuss customer issues affecting cost of service delivery and margin and identify creative solutions to those issues. Ensure profitability of individual accounts and overall Maxor Plus profitability.

Position Location

This is a remote-based position within the Continental US.

Our Company

Maxor is an industry leading pharmacy care solutions company dedicated to improving patient outcomes and lowering the total cost of care through our clinically integrated pharmacy care solutions.  We help health systems and hospitals strengthen their role as community hubs. Our combined offerings give patients access to vital medicines, treatments, and health services while creating pharmacy value for the system. From filling prescriptions for employees in their own pharmacies to offering access to broader networks and limited distribution drugs, we provide the technology, relationships, and expertise to make it happen.

Our teams help optimize the pharmacy experience for patients, our customers, their employees, and members whether it’s through our customized pharmacy benefit offerings; providing access to prescription medications and therapies through our home delivery and specialty pharmacies; or delivering clinical and financial value with our end-to-end pharmacy management solutions.  With a legacy of exceptional service and deep clinical and pharmacy expertise, Maxor has been a trusted partner enabling pharmacy care since 1926.

Why Join Maxor?

At Maxor, we recognize that our employees are our most valuable assets. We actively seek and retain talented professionals who are mission-driven to improve healthcare outcomes for patients while ensuring their own well-being; finding fulfillment in meaningful work, competitive compensation, comprehensive benefits, diverse and inclusive teams, and limitless career possibilities.  

With a growing workforce of 1,300+ and almost a century of pharmacy experience, we offer the stability of a Fortune 500 company and the energy and innovation of a startup. Our expertise and technology support the entire pharmacy ecosystem, but our impact goes beyond pharmacy services. We enable pharmacy care.

• Communication and negotiation skills sufficient to satisfy customers and clients at all levels
• Proficient computer skills using Microsoft Office and other Windows-based applications
• Strong analytical skills
• Ability to work under tight time constraints
• Ability to solve complex problems
• Self-starter, positive attitude, innovative.
• Excellent organizational and communication skills, both written and verbal

Education:     

• Associates or Bachelor’s degree, preferred          

Experience: 

• PBM Account Manager or Account Executive experience managing complex relationships preferred
• Two to three years progressive experience working in account management, healthcare solutions, prescription benefit management, insurance benefits, and/or pharmacy claims administration.
• Proficient MS Office experience mandatory
• Strong aptitude to communicate effectively both orally and in writing to interact with a wide variety of individuals across departments
• Strong organization skills with ability to prioritize in a dynamic environment
• Self-motivated with ability to work both independently and as part of a team

WE OFFER

At Maxor, we foster a diverse and progressive culture that promotes a work-from-home model and a "dress-for-your-day" approach to work attire. Our team-oriented environment encourages collaboration and innovation.  

We offer highly competitive compensation and comprehensive health benefits including:

• Comprehensive mental health and wellbeing resources
• Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
• Company-paid basic life/AD&D, short-term and long-term disability insurance
• Rx, dental, vision, other voluntary benefits, and FSA
• Employer-matched 401k Plan
• Industry-leading PTO plan
• And more!

Apply today at https://www.maxor.com/careers/     

Maxor is an EOE, including disability/vets