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Product Designer, Customer Management - Ritchie Bros.

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

4+ years of experience in product design., Strong proficiency in advanced design tools., Deep understanding of user-centered design., Portfolio showcasing a range of impactful projects..

Key responsabilities:

  • Lead small to medium-sized design projects.
  • Mentor junior designers and provide feedback.
  • Conduct user research and usability testing.
  • Collaborate with cross-functional teams and stakeholders.

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The Job Sauce Human Resources, Staffing & Recruiting Startup https://www.thejobsauce.com/
11 - 50 Employees
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Job description

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

Job Description

This Product Designer will focus on redesigning the display and flow of all information related to customer data, with an emphasis on contracts and financial information.

A Product Designer at Ritchie Bros takes on more responsibility by leading small to medium-sized projects from start to finish. They independently solve design problems, conduct user research, and facilitate brainstorming sessions. They also mentor junior designers, translating business goals into cohesive user experiences while balancing user and business needs. Intermediate designers work with minimal supervision and contribute valuable insights to the team.

Responsibilities
  • Successfully leads small to medium-sized design projects from conception to completion.

  • Mentors junior designers, providing feedback and support.

  • Plan and conduct user research and usability testing, to inform or validate design decisions.

  • Facilitates design brainstorming sessions with stakeholders and team members.

  • Translates business goals into cohesive user experiences, balancing user and business needs.

  • Regularly collaborates with cross-functional teams, including Product Managers, Developers, and other Stakeholders. Takes initiative in meetings to share insights, present design solutions, and advocate for user needs.

  • Independently designs and delivers design solutions, supported by user stories and journeys, and optimized for a wide range of devices.

  • Experience working within and extending design systems

  • Defines initial metrics to validate the success of design solutions.

  • Makes informed decisions on information architecture.

Qualifications
  • 4+ years of experience in product design or related roles.

  • Displays strong proficiency in advanced design tools and methodologies.

  • Exhibits a deep understanding of user-centered design and best practices.

  • Maintains a portfolio showcasing a range of impactful projects.

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Mentorship
  • Collaboration
  • Communication
  • Problem Solving

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