Job description

Who We Are
Southern Bancorp is more than a bank. As a Community Development Financial Institution (CDFI), a special certificate on designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals.

This is a remote position available to candidates residing in AL, AR, FL, GA, LA, MS, MO, NC, SC, TN, or TX.

Position Summary

This role is responsible for managing the debit card program at Southern Bancorp and will collaborate on the development of new payment solutions as they are introduced.

Essential Duties and Responsibilities

Manage debit cards, credit wires, ACH, debit card vendors, and alternative payment vendor relationships while ensuring an optimized customer experience and adherence to service level agreements.
Work closely with the Retail team to develop payment products that meet the daily needs of consumer and commercial customers.
Oversee the debit card portfolio to ensure revenues, costs, and performance meet expectations.
Collaborate with Product and Retail leadership to design and implement a new credit card program.
Identify and drive initiatives to prevent and reduce losses related to payments.
Perform other related duties as assigned.

Qualifications

Bachelor’s degree and a minimum of five years of experience in financial payment solutions, including credit and debit cards.
Proven track record of developing and launching payment solutions.
Strong understanding of compliance laws, regulations, fraud management, and financial services impacting the payments industry.
Demonstrates change agent behavior and helps others navigate change.
Outstanding written and verbal communication skills.
Strong project management skills with the ability to manage multiple projects simultaneously.

Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

#LI-Remote

What We Offer Our Employees

A Positive Impact on Your Future:

401(k)/Roth plan with immediate eligibility and employer match up to 6%
Employee stock ownership plan
Discounted rate on primary home mortgages
Credit and housing counseling, as well as free financial education tools available to customers and employees

Benefits to Improve Your Health:

No-deductible medical insurance plan
Dental and vision insurance
Employer-paid life and long-term disability insurance
Flexible Spending Accounts

The Opportunity to Nurture Your Well-Being:

Paid holidays and paid time off
Bonus plan
Opportunity for merit raises
Employee reward and recognition programs
Community service opportunities

Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, or status as a qualified individual with a disability, among other protected categories. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a Community Development Financial Institution, Southern Bancorp strives to have a workforce that reflects the diversity of the customers and communities we serve. Racial and ethnic minorities, people from working-class backgrounds, women, and LGBTQ individuals are often underrepresented in many financial services industry professions. Therefore, we strongly encourage applications from individuals with these identities or those who are members of other marginalized communities.

Required profile