Solutions Architect- Marketing Cloud Personalization (MCP)

We’ve been forging digital transformation through the lens of Salesforce for 20+ years for 3,000+ customers across the globe. We are a Salesforce Ventures-backed, Summit status, Marketing Cloud Full Stack Partner. We are a cross-cloud shop with an emphasis on Agentforce, Data Cloud, Loyalty Cloud Personalization, Intelligence, Marketing Cloud Engagement, Service Cloud, and Sales Cloud.

We accomplish incredible digital transformation for our customers with incredible people. We’ve always held to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers. 

About the Role:

The MCP Solutions Architect will be responsible for working in a multi-channel, cross-cloud Salesforce environment and needs to have a strong overall background in data architecture, integrations, and consulting skills. 

Duties & Responsibilities:

• Help customers realize and execute on a 1:1 marketing vision that unifies a customer’s  experience on the Web, Mobile App, and Email

• Drive conversations with our customer’s Architects and Business Stakeholders armed with  best practices for enterprise architecture functions such as System Integrations,  Performance, Development Process, and Application Governance

• Contribute to a program vision while advising and articulating program/project strategies  for enabling marketing and technical solutions

• Provide guidance on integration best practices, Enterprise Architecture standards,  functional and technical solution architecture & design, environment management, and  testing

• Complex data modeling to combine data from the Web, Email, Mobile, and Data  Warehouses to build a unified view of a customer

• Maintain strong relationships with existing clients to address their on-going and growing  needs

• Provide thought leadership and act as a technical subject matter expert for clients

• Ability to efficiently manage several projects at one time

• Ability to demonstrate technical concepts to non-technical audiences

• Ability to work independently, multi-task, allocate time appropriately and prioritize  effectively

• Produce blueprints and documentation to aid in the understanding of existing architecture  solutions

Education & Experience Requirements:

• 5 + yrs  experience in deploying Salesforce technology solutions – ideally in MCP  (also known as Evergage), with knowledge of the broader Salesforce Marketing Cloud

• Experience web technologies including HTML, CSS and Javascript

• Experience with REST APIs.

• Experience of building and deploying solutions across markets and/or brands preferable

Knowledge, Skills and Abilities 

• Strong organizational, consulting, interpersonal and communication skills, especially in dealing with remote clients via web conferencing platforms

• Understanding of web application architecture including single page applications and  server-side HTML web applications

• Understanding of Core/ Data Cloud platform

• Demonstrate strong skills in Javascript

• Strong understanding/experience with SFMC Journey Builder

• Deep understanding of data structures, schemas, how to normalize disparate data sources and integrate them with SFMC is a huge plus

• Able to work well under pressure, with a high degree of flexibility and fluidity

• Excellent logical reasoning and analytical skills

What We Offer:

• Competitive salary and performance-based incentives

• Comprehensive benefits package, including health, dental, and vision insurance

• Opportunities for professional development and career growth

• A collaborative and inclusive work environment

• Fully remote work arrangements

Why You Should Join Us:

• 100% CEO approval on Glassdoor

• Small but mighty team of ~150 Engagers 

• Values that drive us: Be Great at What You Do, Be Growth Oriented, Be a Team Player, Own It

• 100% remote work arrangements

If you’re interested, so are we! Send your resume our way, and we’ll contact you for a phone interview if you meet qualifications 

We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.