Area Service Delivery Manager - Oilfield & Industrial Chemicals (OIC) - North Africa

Area Service Delivery Manager - Oilfield & Industrial Chemicals (OIC) - North Africa

Do you enjoy being part of a team that provides high-quality chemical services for our customers?

Are you a Service Delivery Manager that is motivated to deliver?

Join the Service Delivery Team

We are a leader in Chemical Solutions for the Energy Industry. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. The team is accountable for the Operational and Financial performance of the Oilfield & Industrial Chemicals Product Line across the South Gulf Area.

Partner with the best

As the Area Service Delivery Manager - Oilfield & Industrial Chemicals (OIC) - North Africa, you will have full accountability for achieving the business key performance indicators as well as managing all activities in South Gulf including responsibility for P&L, Account Management Teams, and all Product Line personnel in-country.

As Area Service Delivery Manager - Oilfield & Industrial Chemicals (OIC) - North Africa, you will be responsible for:

• Managing the growth of business for Chemicals in North Africa

• Participating in the Baker Hughes HSE Management System, including compliance to the policies, management standards and specific procedures that apply

• Ensuring employee accountability and full compliance with all company standards

• Managing all OIC business performance for North Africa (Fiscal, Operational Delivery, Inventory)

• Managing the development and effective execution of Service Delivery to grow profitable market share in the cluster

• Managing people and performance

• Communicating business plans to executive management (Region and Product Line)

• Providing guidance, work direction and coaching to operational and field staff, development of talent

• Collaborating with sales/commercial teams as well as direct interaction with customers in the cluster to understand the activity forecast (volume and complexity)

• Handling complex medium term project processes and department has to define approaches.

Fuel your passion

To be successful in this role you will:

• Have a Degree in Chemistry or Chemical Engineering

• Have a minimum of 15 years of experience in Oilfield & Industrial Chemicals (OIC) with at least 5 years in a Area Management/Service Delivery role in OIC

• Have sound commercial understanding of P&L, balance sheet, commercial and contractual language

• Be well organized with good communication, inter-personal skills as a leader, with clients and with Baker Hughes Executive Leadership

• Have the ability to collaborate across functions, Product Lines & geographies to further Baker Hughes growth

• Have a mind set of customer intimacy and continuous engagement to ensure excellence in service delivery

• Have excellent communication, negotiation, interpersonal and leadership skills.

• Be comfortable and flexible to work with several countries/time zones

• Have established project management & strategic business planning skills

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Occasional remote working as required

Flexibility within the day or week to get the job done

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Additional elected or voluntary benefits