PSM Team Lead, LATAM

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Partner Success Team Leadto join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.

Our Cloud Partner Success Team Lead leads a team of up to 20 Sales Representatives. This position is focused supporting Partner Management function with daily tasks related to team management.

Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

WHAT YOU'LL DO

• Manage sales pipelines and accounts in a proactive manner to ensure attainment of the individual and group contributions to the established goals. Provides forecast and ensure individual contributors drive partner’s engagement and satisfaction throughout the entire partner lifecycle
• Participate in 1 to 1 training, and coaching of newhires and low performing employees
• Participate in regular business review meetings or forecast calls
• Be responsible for the Overall Performance of selected team members with respect to the goals/KPIs for those individuals, included but not limited to:
• Backing up Customer’s or SPs’ own data
• Consuming services on or above their monthly commitment
• Protecting workloads, adding new ones
• Passing certifications
• Partners logging into the Management Console, Partner Portal, Academy
• Sales representatives KPIs: number of calls, emails, sales activities, training and demo sessions, Salesforce hygiene
• Drive and coordinate with Channel management, Marketing team joint activities with partners to develop pipeline and revenue
• Make a territory analysis and planning for dedicated geographies to identify top potential partners
• Activate and enable new partners with Acronis sales and marketing tools and programs
• Engage Acronis Technical support, RnD, other teams
• Key KPIs: Partner Consumption, ARR, Protected workloads

WHAT YOU BRING

• Fluent English (both written and spoken)
• Successful 1+ years of management experience in same/similar role
• Experience of working as a sales representative
• Proven leadership skills, coaching and mentoring experience
• Proven analytical skills: ability to analyze sales numbers to find opportunities for additional revenue generation, better resource management, ideas for demand generation
• Resistance to stress, flexibility, ability to drive several projects at the same time
• Demonstrated ability to communicate, present and influence credibly and effectively at higher levels of the organization

WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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