CPT-8123 Amazon Account Support at 20four7VA

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CPT-8123 Amazon Account Support

REQUIRED SERVICE: eCommerce VA
REQUESTED EXPERIENCE TIER LEVEL: Intermediate Junior to Intermediate Senior
MIN. HOURS/WEEK : 20
SHIFT TIME ZONE: US PST
SHIFT HOURS: 8a-12pm
SHIFT DAYS: M-F
Number of VAs: 1


GENDER PREFERENCE: none
LANGUAGES SPOKEN/PREFERENCE: english
ACCENT PREFERENCE: none
REGION PREFERENCES: none

Amazon Account Support

Responsibilities:

• Reporting
  Updates all Workbooks for MTD and Inventory status
  Pulls Ad-Hoc reporting
  Catalog Management
  o Pulls weekly Chargebacks
  o Pulls customer reviews
  o Manage Born to Run offers
  o Pull weekly POs
  o New Item Setup
  
  
• Updates and creates all variation groups
• Scrub’s titles for errors; manages updates on titles, bullets, photos, etc.
• Bulk uploads for any sort of item level change; content as stated above, as well as things like category, item level details, etc.
• Case Management
  o Case Creation and follow up
  o Manage Compliance Issues
• Account Management
  o Pulls listing scorecard
• Marketing Management
  Scrubs Amazon to ensure deals go live

Qualifications:

• It would be nice to have someone who has additional experience in understanding enhancing bullets/titles. So doing keyword research and
• partnering with ads, to determine if we have opportunity to better our content.
• Someone who is good at creative problem solving; someone who has a bit more experience and who will dig into an issue to resolve independently when possible
• Experience in Amazon platform with reporting, case management and content. Experience in other platforms such as Walmart is a plus.

Applications/Software: Amazon Seller/Vendor Central, Walmart Connect, Asana

Phone System: Teams – VA will get a company email and Teams account

Client Industry: Retail and Ecommerce

Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.

What we offer:

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Various open roles are available
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you
• And more!