Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, and Plano, TX. Relocation assistance is not available for this position.
Provides risk management support for a line of business or staff agency in key risk identification, measurement, monitoring, control and reporting, and the understanding and management of risk through appropriate practices and processes. Assess and oversee enterprise and business exposures including key and emerging risks. Monitors the risk and control environment and provides effective challenge to internal and external collaborators to ensure that exposures are kept at acceptable levels. Escalates and reports risks to the appropriate governance bodies. Leads and executes complex initiatives and cross functional teams within the Chief Risk Office and across the Enterprise that drive problem resolution. Leverages broad enterprise knowledge and/or expert knowledge of core business discipline(s), products and processes.
What you'll do:
- Identifies and seeks key stakeholders across the enterprise to support the identification, assessment, aggregation and the overall management of risks and controls.
- Presents findings and recommendations to various levels of leadership.
- Routinely communicates results of risk assessments to governance committees, business process owners and various levels of leadership and influences decision making.
- Develops process and procedures for successful implementation of new risk policies, practices, appetites and solutions to ensure comprehensive understanding and management of risks according to industry standard methodology.
- Develops strategies, tools, and methodologies to measure, monitor, and report risks.
- Applies experienced knowledge to use or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
- Leads, assembles and facilitates cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
- Serves as the point of contact for senior risk leadership on projects and special management requests that often impact the enterprise or core operating area.
- Formulates and reviews stress test plans for a line of business or the enterprise.
- Evaluates results, and frames contingency plans in partnership with key business stakeholders.
- Crafts key communications to be delivered to executives and board members.
What you have:
- Bachelor's degree in Risk Management, Business, Finance, or a related field or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
- 8 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area.
- Or advanced degree/designation in Risk Management, Business, Finance, or other discipline relevant to risk management and 6 years of work experience in a discipline relevant to risk management.
- Advanced risk management experience in a complex institution and/or highly matrixed environment.
- Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.
- Experience leading and directing work with both internal and external partners in a highly collaborative environment.
- Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.
- Proactively identifies potential concerns and follows-up to resolve issues.
- Advanced knowledge of Microsoft Office products including Excel and PowerPoint.
What sets you apart:
- Experience with implementing Enterprise Risk Management (ERM) programs and Governance routines, including risk metrics and reporting
- Experience working with and leading a team of analyst to provide data analytics: e.g., data visualization/data analysis/automated workflows
- Consistent track record to learn quickly, take ownership, lead and successfully execute results
- Ability to collaborate across departments, and effectively communicate risks and remediation plans.
- Strong written and verbal communication, including presentation skills to senior leadership
- US military experience through military service or a military spouse/domestic partner [optional]
Compensation range: The salary range for this position is: $143,320- $273,930.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.