Associate Benefits Professional 2

Become a part of our caring community and help us put health first
 

The Associate Benefits Professional 2 applies forward-looking, innovative thought to strategy, design and delivery to help position the company as an employer-of-choice in the present and future. The Associate Benefits Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Associate Benefits Professional 2 will be integral to enhancing the company's position as a leader in health and well-being. In partnership with the Well-Being and Benefits team, the incumbent will be responsible for creating and managing many of the behind to scenes processes that drive a successful benefits and well-being strategy. This will include process development and management, SharePoint organization, assisting with procurement efforts and large meeting management, assisting with targeted messaging and webinar support for internal audiences.

As part of the Associate Well-Being & Benefits team, this individual will create sustainable processes and support techniques to address business issues and achieve well-being and benefit goals.

A successful candidate would have experience in:

• Familiarity with benefit terminology and processes.

• Training with process or project management.

• Advanced experience with SharePoint management.

• Experience in leading webinars, hosting digital events and leading meetings.

• Optional experience with procurement and invoice processing.

• Sentiment trend analysis and reporting.

Major features and expectations:

Vendor contracting support:

• Responsible for assisting contracting teams with organization of contracts.

• Assist vendor relationship owners with successful invoicing and payment.

• Must be comfortable summarizing vendor/benefit offerings and identifying terms in a contract.

• Must completely understand the inner workings of the health plan including eligibility, payor and plan network, vendor relationships, claims processing, performance guarantees and service level agreements.

• Partner with the well-being and benefits vendors to ensure connectedness in focusing on driving engagement and program participation. Create actions to evolve content and engagement strategies.

Associate engagement:

• Responsible for hosting larger group meetings and coordinating team engagement activities/messaging.

• Will maintain team SharePoint site and support team members with organization, folder management, and general updates.

• Must be adaptable to change and pivoting based on needs, events and org. structure. Must be comfortable with instability and little direction.

• Assist team with survey and testimonial monitoring and other documentation needs.

Mailbox management and data list development:

• Must be confident in data file management including acquisition, manipulation and segmentation, validation and distribution.

• Collaborate with internal communication teams to implement a communications strategy for the Well-Being and Benefits team.  

• Analyze key metrics and data points to identify targeted groups that may benefit from additional communication campaigns.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree

• Familiarity with benefit terminology and processes.

• 3+ years professional experience with managing processes and/or project management

• High energy, self-starter needing minimal direction and receives guidance where needed.

• Demonstrated experience in all Microsoft applications and SharePoint

Preferred Qualifications

• PMP certification

• Six Sigma certification

• Demonstrated experience in data management and manipulation.

• Demonstrated experience in research and segmentation. 

• Demonstrated experience in customer service or public relations and able to pivot and respond quickly.

• Demonstrated passion for contributing to well-being.

 

Additional Information

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$65,000 - $88,600 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 03-06-2025

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.