Job description

Job Title: Onboarding Assistant
Location: Remote (EST Time zone)
Salary Range: up to 900 USD

Work Schedule: Monday - Friday, 1:00 PM to 10:00 PM (EST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

We represent a company that eliminates transportation barriers to help children succeed by mobilizing compassionate adults eager to make a positive impact. Our drivers transport school-age students experiencing homelessness, living in foster care, or managing mental or emotional special needs situations where traditional school buses may not be the best fit.

We step in by matching each student with a part-time driver who ensures they get to and from school safely each day. Many of our drivers are current or former teachers, nurses, caregivers, nannies, parents, grandparents, and social service professionals dedicated to being a positive influence in a child's life.

Position Overview:

The Onboarding Assistant will be a key part of the onboarding process, ensuring new hires are well-supported and prepared for their roles. The ideal candidate will be organized, detail-oriented, and capable of handling high volumes of communication effectively.

Key Responsibilities:

Follow up with new hires to encourage scheduling and attendance at orientation sessions.
Review and confirm the accuracy of pre-orientation surveys.
Send orientation reminders to candidates.
Answer a high volume of incoming phone calls.
Maintain confidentiality and accuracy while handling sensitive data.
Perform additional tasks as assigned to support the onboarding process.

Qualifications:

Minimum 1 year of full-time remote work experience (hybrid or temporary COVID-related remote work does not qualify).
Proven experience handling high volumes of phone calls (at least 1 year).
High school diploma or GED equivalent.
Proficiency in English (reading, writing, and speaking).
Must be at least 18 years old and have:

>> A reliable computer with a camera and microphone.
>> Stable internet connection (minimum 15 Mbps).

Skills and Attributes:

Persistent, organized, and detail-oriented.
Comfortable with repetitive tasks and a fast-paced environment.
Results-driven and eager to exceed performance metrics.

Tools and Software:

Familiarity with Zoom and Google Suite (or equivalent).

What's in it for you:

PTO (Minimum 120 hours per year)- Accrued per pay period
13 Paid company-wide Holidays
An annual $250 stipend to support any home office needs
Work in an inclusive, caring, and values-driven environment
Make a critical difference for children, families and educators
Growth opportunities

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and an introductory video in English format.

Required profile